Job Description

Marketing Manager (Operations-Led, Multi-Channel, Team Leadership)

Company:

Faces Group (Pharmacy | Healthtech | Aesthetics/Beauty | Booking SaaS | Training | Clinic)

Location:

Stafford

Type:

Full-time

Salary:

35,000 - 45,000 + Bonus ( Salary based upon experience and goals we will set the business)

Perks

: 5,000 of aesthetic treatments

The Reality (Why This Role Exists)

At Faces, we are executing a lot but only at about 50% of our true potential.

We are doing work, running ads, posting content, pulling numbers...but what we don't have is a obsessed marketing leader who:

Understands every angle of marketing well enough to lead it Can manage a hybrid /remote team with clarity, direction, and standards Has a deep operational mindset - someone who wants to get insideeach role Cares about quality, purpose, and impact, not just "metrics going up" Can challenge work, improve it, and raise the bar

not

just approve it
This role exists to turn marketing from activity into a system, and from "doing" into excellence.

The Role (In Plain English)

We are hiring a

Marketing Manager

who can:

Lead and manage multi-disciplinary marketing team Understand what good looks like across all major marketing channels Project manage execution without being detached (Get involved and improve) Dive into SEO, ads, content, CRM, PR, and analytics to fine-tune performance Ensure content is not just "performing," but actually serving the business mission Bring leadership, direction, accountability, and momentum
This is

not

a passive manager role. This is a

hands-on, operational marketing leader

role.

What You'll Own Marketing Leadership & Operations

Lead and manage a fully remote marketing team Set direction, priorities, and standards across all functions Deep-dive into each role to understand: What they're doing Why they're doing it How it can be done better Turn strategy into clear execution plans and deliverables Run weekly planning, reviews, and optimisation cycles Report a monthly rundown and own the losses as much as the success

Channels You Must Understand (and be able to lead)

You don't need to be the best executor in each -- but you

must know what good looks like

:

SEO

(strategy, on-page, content intent, technical basics)

Google Tracking & Google Ads

YouTube Ads

TikTok Ads

Meta Ads & tracking (pixels, attribution)

Content creation & social media

(supporting output ? deliverables ? campaigns)

PR & brand positioning

CRM, digital marketing workflows & lifecycle content

(this is critical)*

Funnel thinking

from awareness ? activation ? retention

Content With Purpose (A Core Challenge)

We are good at

marketing by numbers

but we are questioning:

"Is this content actually valuable? Is it helping us serve practitioners, clients, and the mission?"

You will:

Challenge content that exists just to "perform" Push for content that: Educates Builds trust Supports booking adoption Supports pharmacy usage Builds Faces as a category leader Ensure numbers and meaning coexist

Industry Fit (Important)

You must genuinely care about (or be excited by):

Healthtech, Aesthetics, beauty, Pharmacy

, or

Booking-powered SaaS platforms / marketplaces

This is not generic e-commerce marketing. Understanding

regulated industries, trust, and systems

matters.

Who This Role Is For

You are likely:

A High jnr to low Snr who want to level up their games but has experience. Owned multi-channel marketing Been responsible for real outcomes Someone who enjoys operations, systems, and improving how teams work Comfortable challenging ideas (including leadership) when something isn't good enough Curious, hands-on, and not afraid to dig into detail Confident when to pull in additional teams or experts to help get the job done, not just guessing Motivated by building something excellent, not just hitting KPIs

Who This Role Is NOT For

Someone who only manages dashboards Someone who says "yes" to everything Someone who stays at surface level Someone who avoids operational detail Someone who wants to delegate thinking Someone who doesn't care about the industry they work in Someone who doesn't want to get their hands dirty or 'do the work' Someone who wont go the extra mile to see whats missing and go find the answer or support.

How We'll Measure Success

Clear improvement in marketing execution quality Stronger alignment between content, ads, CRM, and business goals Better team clarity, ownership, and delivery Marketing output that feels purposeful, not just busy Improved adoption of our booking system and platforms Better collaboration across marketing, product, CS, and ops
Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Application question(s):

Describe a recent marketing project you managed end-to-end. What were the deliverables, timelines, team roles, and final results? How do you ensure fast execution while maintaining high creative and brand standards? What tools, dashboards, or methods do you use to track and report marketing performance? Tell me about a time you had to manage remote creatives or marketing specialists. How did you ensure alignment and keep deliverables on track? If you joined Faces tomorrow, what would be the first steps you'd take to understand our brand, structure the marketing workflow, and deliver quick wins in the first 30 days?
Work Location: In person