Job Description

Description

We are currently looking for a

Marketing Officer

to join on a full time fixed term contract until 31 October 2026.



This

Marketing Officer

role sits within the Marketing Campaigns Team (an arm of the wider Audiences Division) working across all the Southbank Centre artforms to deliver impactful, evidence based, measurable marketing strategies to achieve ambitious sales, visitor attendance and audience development aims for our many hundreds of own promoted events each year.

Please download the attached for a full overview of this role's responsibilities.

If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk



The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.



Please note, applications sent via Email or 3rd party agencies

will not be considered

.



Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.



We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

Devise and coordinate campaign activity in collaboration with Marketing Managers, including the production of digital and print assets, and distribution across a range of channels.

Deliver email campaigns for specific artform and audience groups, continually testing to ensure activity is optimised around customer insight and response rates.
Undertake the analysis of audiences, sales and digital data to underpin and further optimise real-time campaign activity.
Work closely with press, digital, insight, design and visitor experience departments to ensure campaigns are coordinated, delivered on time and communicated clearly.
Develop and maintain excellent relationships with key external partners and colleagues in Artistic, Development, Commercial and Operations.

Skills & Experience

Demonstrable experience of implementing successful marketing activity within the context of the arts and cultural sector.

Demonstrable experience of delivering successful marketing activity across all marketing channels including social media, email and in print.
Demonstrable copywriting, editing and proof-reading skills, using various platforms such as WordFly and Canva.
Ability to analyse and interpret data to inform campaigns, using various sources such as Tessitura, Google Analytics and Looker Studio.
Experience of monitoring and updating budgets.

Benefits

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:





A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga

About Southbank Centre

Southbank Centre, the largest arts centre in Europe and the UK's 5th most visited attraction, is at the heart of London's cultural life. Spanning 11 acres, this iconic venue offers a diverse range of great art and culture, bringing people together through unforgettable experiences.




From internationally renowned artists to emerging talent, Southbank Centre provides a platform for creativity to flourish. Its impressive facilities include the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, National Poetry Library, and the Arts Council Collection. The centre is also home to six Resident Orchestras, offering exceptional musical performances. Moreover, Southbank Centre is committed to inclusivity, ensuring that everyone can have access to the arts through their creative learning and participation activities.




As a registered charity and a National Portfolio Organisation, Southbank Centre is esteemed for its contribution to the arts and its dedication to fostering cultural experiences that inspire and captivate audiences worldwide.