Job Description

Join Us as Our Marketing Operations Lead

Location:

London (Hybrid)

Department:

Revenue & Brand

Reports to:

Chief Revenue and Brand Officer


Are you a data-driven marketing strategist with a passion for turning insights into impact? Do you thrive at the intersection of marketing, technology, and business strategy? If so, we want to hear from you.


We're looking for a Marketing Operations Lead to supercharge our marketing engine and help shape the future of our brand. This is your opportunity to play a pivotal role in driving innovation, streamlining processes, and delivering measurable results that fuel commercial success.

What You'll Be Doing

Lead the charge on marketing operations, transforming strategy into scalable, data-led campaigns. Optimise performance across the marketing funnel, from lead generation to ROI, using cutting-edge tools and analytics. Own the numbers: Build dashboards, deliver insights, and lead quarterly business reviews that drive decision-making at the highest level. Champion efficiency: Streamline workflows, manage budgets, and ensure every initiative is aligned with our strategic goals. Drive product quality: Monitor performance, ensure compliance, and lead initiatives that boost customer satisfaction and loyalty.

What You Bring

A proven track record of delivering complex, cross-functional marketing strategies, not just one-off campaigns. Deep expertise in CRM, lead scoring, marketing analytics, and sales reporting. A knack for turning data into action, with experience using tools like Google Analytics, Tableau, and Power BI. A collaborative mindset and the ability to lead, mentor, and inspire teams. Confidence presenting to senior stakeholders and managing high-impact initiatives.

Benefits:

25 days annual leave, which will increase by one day for every full year of service (up to a maximum of 30 days) Discounted gym membership. Discounts on The Kennel Club products and services. Complimentary staff tickets to Crufts. Dog friendly offices

Additional Information:

If you are a member of The Kennel Club and are successful, you will need to relinquish your membership. Please be advised that we cannot provide sponsorship for this role.

Equal Opportunities and Diversity

The Kennel Club welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. All appointment will be made on merit, following a fair and transparent process in line with the Equality Act 2010.