Job Description

Chatterbug is a Social Enterprise providing high quality, evidence based Speech and Language Therapy services across the UK. Our mission is to create positive, lasting impact for children, families, and communities, and we are looking for a skilled

Marketing Operations Manager

to help us grow this impact even further.

About the Role

We are seeking a highly organised and strategic Marketing Operations Manager to join our Team for three days per week who has a strong background in B2B marketing and at least three years' management experience. You will lead the operational delivery of our marketing function ensuring efficiency, timely execution, strong lead generation, and consistent brand representation across multiple product lines.

This role is ideal for someone who thrives on structure, clarity, and continuous improvement, and who enjoys collaborating across teams to drive meaningful results.

Key Responsibilities

Develop and implement marketing strategies aligned with business goals Optimise marketing operations, workflows, and lead-management processes Lead multi-channel marketing campaigns (digital, print, events) Oversee brand consistency across all communications Drive digital marketing, SEO, SEM (including AI), email and social media performance Use Jira to organise and manage team workload Lead and mentor the marketing team and manage external partners Monitor KPIs and produce regular performance reports Support relationship-building within the education and healthcare sectors

About You

7+ years' marketing experience, including 3+ in a management or marketing operations role Strong understanding of SEO, SEM (including AI), automation tools, and analytics Experience in education, health, or social impact settings (desirable) Excellent communication, organisation, and problem-solving skills Confident in managing projects, people, budgets, and timelines Experience with Jira and preferably Zoho CRM

Our Values

We look for individuals who are:

Open, Connected, Dependable, and Courageous

--and who bring innovation, collaboration, resilience, curiosity, and a commitment to positive social impact.

Diversity, Equity & Inclusion

Chatterbug is an inclusive and values-led organisation. We welcome applications from people of all backgrounds, identities, and lived experiences. We actively encourage candidates who are neurodivergent, disabled, from minority ethnic communities, LGBTQIA+, or who come from socially or economically marginalised groups to apply.

If you need adjustments at any stage of the recruitment process, please let us know we are committed to equitable hiring practices.

Safer Recruitment Statement

Chatterbug is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to appropriate background checks, and we expect all staff to share this commitment to safe practice, confidentiality, and professional conduct.

What We Offer

Health & Wellbeing Programme (Health Shield) Employee Assistance Programme (EAP) Supportive, inclusive culture with opportunities for development
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 24,000.00 per year

Expected hours: 24 per week

Benefits:

Additional leave Company pension Enhanced maternity leave Free parking Health & wellbeing programme * On-site parking