Job Description

Job Summary

Walden Way & Company is a modern firm of Chartered Certified Accountants serving small and medium-sized businesses across the UK. We pride ourselves on delivering proactive, strategic financial guidance to our clients. As we continue to grow, we are looking for a highly organised, marketing-savvy and commercially minded individual to support our Director in day-to-day operations and business development.

Role Overview

This is a hands-on, hybrid role that combines

marketing operations

,

executive assistance

, and

business development support

. You will work directly with the Director, acting as a key point of contact for internal matters, marketing activities and client communication.

Ideal for someone with excellent organisational skills, strong marketing acumen, and a passion for helping small businesses grow.

Key Responsibilities

1. Executive & Operations Support

Act as first point of contact for the Director, managing inbox, scheduling calls/meetings and preparing agendas Prioritise and respond to emails and messages on behalf of the Director where appropriate Assist in managing client onboarding and internal follow-up processes Ensure smooth coordination across admin, finance, and marketing teams

2. Marketing & Communications

Implement marketing plans across digital channels (email, LinkedIn, website, SEO, social media) Coordinate with designers and content writers to produce marketing collateral (brochures, presentations, email templates) Manage and update the company website and Google Business Profile Support campaign planning and execution via Mailchimp, Google Ads, Meta etc. Draft client-facing newsletters and manage monthly marketing calendars

3. Client Engagement & Follow-Up

Join marketing/sales calls with the Director, take minutes, and ensure timely follow-up with prospects Assist in preparing client proposals and service brochures Maintain CRM system with leads, follow-ups, and campaign tracking

4. Business Development Support

Conduct research on potential client sectors and identify new opportunities Help nurture relationships with professional contacts, partners and referral sources Provide basic admin support around tenders, RFPs, and new service rollouts

What We're Looking For

Essential Skills & Attributes:

2-4 years' experience in marketing, business operations or executive assistant roles Excellent written and verbal communication skills Strong organisational ability and attention to detail Good understanding of Marketing and digital marketing Confident in client-facing situations and follow-up communications Self-starter with a problem-solving mindset and ability to work independently

Desirable:

Experience in a professional services or financial/accounting setting Familiarity with CRM systems Experience supporting a business owner or senior director

Why Join Us?

Be part of a fast-growing accountancy and advisory firm with a dynamic team culture Gain exposure to real strategic marketing and business development activities Hybrid working flexibility and London base Supportive environment with direct mentorship from the Director Opportunities for professional development and career growth

How to Apply

Please send your CV and a short cover letter to [insert email or job platform] outlining why you'd be a great fit for this role.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Experience:

Marketing & Operations Manager: 2 years (required)
Work Location: In person