Job Description

Do you love storytelling, connecting with audiences, and bringing creative campaigns to life? Are you digitally savvy with a passion for content, community, and making a difference? If so, this could be your perfect next role.

Welsh ICE is a vibrant community of changemakers, creators, and entrepreneurs. Our mission is to make starting and growing a business accessible for everyone by providing space, support, and the tools people need to thrive.

Now, we're on the lookout for a proactive and creative

Marketing Specialist

to join our friendly and hard-working team.

We believe in fair pay, flexibility, and creating a workplace where people feel valued and supported. If you've got a flair for content creation, a head for strategy, and a heart for community, read on!

The Role: Marketing Specialist

Location:

Caerphilly HQ (with flexible/remote working and occasional travel to Newport and other South Wales locations)

Contract:

Fixed Term until March 2026 (with a vision to extend)

Salary:

24,570 per year

Hours:

Full-time, 37.5 hours per week (Monday-Friday)

Start Date:

As soon as possible

As our Marketing Specialist, you'll play a key role in connecting our message with the people who need to hear it most, whether that's entrepreneurs, community partners, or course participants. You'll help deliver meaningful campaigns, grow our digital presence, and ensure everything we put out reflects our purpose, energy, and values.

You'll also occasionally support the wider team by covering roles such as the reception desk and helping uphold our hub standards--making sure our spaces stay welcoming, professional, and well-organised.

What You'll Be Doing

Support the Marketing Manager to deliver engaging campaigns and organised projects. Grow and manage Welsh ICE's social media channels (Meta, LinkedIn & TikTok) with compelling, consistent content. Create digital content, from graphics to videos and newsletters, that tells our story and supports our services. Design creative marketing assets using tools like Canva or Adobe Suite. Promote our business support, coworking, training programmes, and events across social, email, Eventbrite, and our website. Maintain and update our website, ensuring content is fresh, relevant, and accessible. Conduct market research and monitor trends to inform content and campaigns. Build and maintain positive relationships with our community, acting as a friendly and professional point of contact. Monitor analytics and performance across platforms to help guide future strategy.

What We're Looking For

We're looking for someone who's creative, detail-oriented, and loves working with people. You don't need to tick every box, but here's what we think would help you thrive in this role:

Excellent communication and interpersonal skills, you know how to tell a story and connect with different audiences. A fantastic eye for detail and quality, with strong organisational skills. Design confidence - comfortable using Canva, Adobe Creative Suite, or similar tools. A good understanding of social media platforms and digital marketing techniques. Self-motivated, enthusiastic, and able to manage your own workload. Curious and creative - someone who spots trends, tries new things, and enjoys solving problems. Interest or knowledge in areas like SEO, PPC advertising, and data analysis. Experience using platforms like Mailchimp, Eventbrite, and social media scheduling tools. A team player with a flexible and supportive approach to work. Welsh language skills would be a bonus (but not essential).

What You'll Love About Working With Us

Be part of a supportive, values-led team that's passionate about impact. Flexible working options and a healthy work-life balance. Creative freedom and trust to make your mark. A vibrant entrepreneurial community to collaborate with. Regular team socials, wellbeing support, and a warm, informal culture. No dress code - just bring your best self.

Commitment to Inclusion

As a Disability Confident Employer, we are committed to providing an inclusive recruitment process. If you have a disability and meet the essential criteria for the role, you will be guaranteed an invite to our group interview.

Please let us know if you need any adjustments or support to apply or attend an interview--we're happy to help.

Key Dates

Application Deadline:

3rd August 2025

Group Interview:

12th August 2025 at 6:00 PM (at Welsh ICE, Caerphilly, CF83 3GS)

1:1 Interviews:

Week commencing 18th August 2025

Start Date:

As soon as possible

How to Apply

Instead of a traditional CV, we're asking applicants to submit a

slide deck

that showcases your experience, creativity, and why you'd be a great fit for this role.

Email your slide deck to

hello@welshice.org

by the 3rd of August 2025.

We may close applications early if we find the right person, so don't wait!

Got questions?

Drop us an email or call 02920 140 040, we're happy to chat.

Job Type: Full-time

Pay: 24,570.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

Are you able to work between 8:30 and 4:30, Monday to Friday? Are you able to attend a group interview on Tuesday August 12th at 6pm in Caerphilly?
Education:

GCSE or equivalent (preferred)
Experience:

Marketing : 1 year (preferred)
Work Location: In person

Application deadline: 03/08/2025