Job Description

Marketplace Manager
Reporting to: Head of Ecommerce
Location: Countrywide Healthcare Office - Barnsley, Yorkshire
Full Time / Permanent 37.5 hours per week
Role Overview:
We are looking for a full-time Amazon Marketplace Manager to join our team at Countrywide Healthcare, part of the PHS Group. The successful candidate will be a dynamic self-starter, who is confident in managing the full UK Amazon account from end-to-end, with a commercial mindset and previous experience having worked on the Amazon platform. The ideal candidate will have an entrepreneurial outlook and be autonomous in the management of the account.
This role will support our ambitious growth plans on our Amazon marketplace to grow sales and profitability. Working closely with our multi-disciplinary online team. Backed by a collaborative, ambitious team, and a strong brand, you'll have the tools and autonomy to succeed.
Key Responsibilities:

• Manage a portfolio of products across the Amazon marketplace via Seller Central, with full responsibility for sales performance and hitting KPIs.
• Outline the pricing cost matrix and promotional strategy, constantly reviewing performance to ensure we get the buy box on listings.
• Navigate routes to market for products between FBA & FBM listings, outlining profitability and forecasting sales opportunities.
• Review all listings to ensure there is consistency in titles, images and product information, continuously optimising content to maintain a fresh and engaging brand presence.
• Regularly update product data, keywords & additional listing fields to boost visibility on search pages.
• Setup and manage sponsored product campaigns, reviewing ACoS performance weekly.
• Conduct an SEO audit across Amazon, reviewing ways to improve keyword coverage and search visibility.
• Create and upload A+ Content for Amazon listings to drive conversions on key lines.
• Check health scores on the Amazon account to ensure we continuously improve listing quality & product rankings.
• Conduct weekly competitor research on Amazon and other platforms, identifying trends and opportunities.
• Analyse customer reviews and return reasons to identify listing improvements or product updates.
• Develop and implement strategies to improve product visibility, sales and customer satisfaction.
• Own and devise a promotional calendar, mapping out vendor support whilst outlining pricing campaigns and initiatives to drive sale volumes.
• Work closely with the commercial and supply chain teams to align marketplace strategies with overall business goals & objectives.

What we're looking for:

• 3+ years' experience in managing products on Amazon Seller Central or Vendor; experience in eBay or other marketplaces also desirable.
• Strong knowledge and understanding of the Amazon Marketplace, Amazon Advertising & Amazon SEO, with experience in the difference selling mechanics between B2C & B2B models.
• Data-driven mindset and commercially astute, with a focus on ROI and the ability to translate insights into actionable strategies for growth and extract key trends from data.
• Proficient with e-commerce platforms and tools, e.g. Google Analytics & strong knowledge of Microsoft Excel.
• Strong commercial awareness and the drive to achieve KPIs and Revenue targets.
• Ability to work autonomously with an entrepreneurial mindset, prioritising tasks and meeting deadlines in a fast-paced environment.
• Strong interpersonal skills both written and verbal & able to work in a team.
• Accuracy and attention to detail.
• Bachelor's Degree; Marketing / Advertising / Business / Finance (preferred)

What You'll Receive in Return:

• Salary: 35,000.00
• Buy / Sell Holiday Scheme
• Company Pension Scheme
• Ongoing Training & Development
• PHS Perks: Access discounts at over 800 retailers
• Free access to Virtual GP for you and your household
• On-site Free Parking

Why Join Countrywide Healthcare?
We're a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you'll be part of a business that values ambition, collaboration, and doing the right thing--always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Based in the Barnsley area for over 29 years, Countrywide Healthcare are the leading specialist of healthcare consumables and equipment to the care sector and public. The business has an unrivalled reputation and has enjoyed fantastic sales growth to 38m in our last financial year. At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process

Skills Required