Job Description

Children and Young People

Early Help

MASH Targeted Early Help Officer

Ref:

001092

Contract:

1x Permanent and 1x Fixed Term (12 months)

Salary:

31,537 34,434 per annum (Grade 5)

Hours:

36.66 per week

Based

: Multi-Agency Safeguarding Hub (MASH), Spindles office

Closing Date:

Monday 3rd November 2025

Interview Dates

: Wednesday 12th November 2025

Role Overview:

Working within the targeted early help team in the Multi-Agency Safeguarding Hub (MASH), you will support the process of triaging contacts to enable children and families to be referred to the early help support appropriate to their assessed needs.

Key Responsibilities:

To support the process for triaging contacts to the Children's Services front door by: Gathering information from family members and professionals about the reason for the contact, and the support needs of the child(ren) and family the contact refers to; Analysing this information in order to make a clear assessment of their support needs; Identifying services currently providing support to children and families; Researching the previous support history of children and families through interrogating data on relevant databases To develop and maintain strong working relationships with professionals in a wide range of services delivering services and support to children and families. To develop and maintain knowledge and understanding of the services and resources available locally to meet the needs of children and families, and how to access these.

Key Requirements:

To succeed in this role, you will need as a minimum:

Experience of working in a service delivering services or support to children, families or vulnerable adults To be qualified to NVQ level 3 in a relevant field such as Child Care, Health and Social Care Experience of successfully working in a team following standard operating procedures to manage large volumes of activity to quality standards under pressure of time Experience of working effectively in partnership with professionals from different disciplines

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact:


A Great Place to Live, Healthier, Happier Lives, and Green and Growing.


We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are '

Proud, Ambitious,

and

Together'

, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.


We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active. Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.


If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our

Guaranteed Assessment Scheme

.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.


While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.