We are looking for a proactive and organised Studio Supervisor to help ensure the smooth daily operation of our massage & facial studio. This role combines admin support, therapist supervising and hands-on massage & holistic treatment work.
You'll also assist with maintaining excellent client communication, and ensuring a calm, professional environment for both staff and clients.
This requires someone confident in taking initiative, communicating clearly with the team, and keeping the day to day running efficiently. Please note: full training will be given to the successful candidate. You will be working closely with the Owner to set up everything needed to fulfil this role successfully. A positive mindset and can-do attitude is essential.
Key Responsibilities
Administration & Operations
Make last minute adjustments on rota as needed for holiday/sickness
Maintain stock of supplies and place orders when needed
Ensure the studio remains clean, welcoming, and professional at all times
Respond to client inquiries via email, phone, or online platforms
Support other therapists with front-of-house tasks such as greeting clients or checking them in when required
Assist and help other therapists queries
Massage Therapy (Active Practice)
Perform high-quality massage and holistic treatments as per your schedule
Support other massage therapists with in-house training if needed
Being qualified in other treatments is also a huge advantage, this may include: Reflexology, pregnancy massage, facials, hot stone, s ports massage, etc.
Skills & Experience
Must be very confident in their massage skill. Trained to a Level 3 (minimum) with at least 2 years experience
Excellent organisational and time-management skills
Confident (or willing to learn) using booking systems, email, and basic spreadsheets
Friendly and professional communication skills with clients and team members
Ability to handle minor day-to-day issues independently and escalate when needed
Perks & Benefits
Flexible scheduling where possible
Wellbeing allowance: One complementary treatment a month
Eligibility for therapist monthly bonus structure
Opportunities for growth and training
Supportive and caring studio environment
Annual pay review
Rota & Pay
Rota scheduled over 4 or 5 days a week, these hours can be flexible for perfect candidate
Candidate must be flexible during busier periods (such as when we have new staff or new services that therapists may need training on)
Starting pay rate: 13.50-14.50 depending on experience
To Apply
Please email your interest about why you're interested in this role at info@blossommassage.co.uk
Job Types: Permanent, Full-time
Pay: 13.50-14.50 per hour
Expected hours: 28 - 35 per week
Benefits:
Employee discount
Free parking
On-site parking
Application question(s):
Are you able to work the hours stated in the job description?
Licence/Certification:
Level 3 Massage Qualification (required)
Work Location: In person
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