Job Description

JOB DESCRIPTION

If you love leading a team and tackling challenges with a can-do attitude, this role is for you. You are inquisitive with a thirst tolearn and continually grow. You are excited by the prospect of the responsibility and commitment to build and lead a team tosuccessfully deliver our food and drink service on a busy match day. You are a driven and ambitious individual who takespride in their work by bringing your own ideas and unique experiences to develop and lead a hard-working team and moveour public catering service forward.

Our match days are mainly on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8-10hours depending on the game.

RESPONSIBILITIES

The role on offer is fast paced and exciting. You will be responsible for managing one of our match day retail catering or bar outlets from the minute we open to the time we lock up - having full autonomy of the unit. The role responsibilities will

Include (but not limited to):

Commit to and attend all Premier League fixtures as well as FA Cup games as needed Take initiative, responsibility and have complete ownership of a designated kiosk on match days including the following Complete all paperwork, stock counts, equipment inventory and opening and closing procedures for the shift. Brief, support and motivate staff to create a hard-working team with a common goal Oversee staff performance and appearance to ensure the company standards are upheld. Ensure all products are served to a high standard in an efficient manner and quality checks are in place Adhere to all Health & Safety policies including the club's Food Safety Management system Ensure alcohol is served responsibly and following the Club's Challenge 25 Policy Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience for the customer when they visit Selhurst Park Stadium.

QUALIFICATIONS AND SKILLS

Experience in managing a small to medium team in a similar environment is essential Knowledge of stock management; food, beverage and income generation Excellent interpersonal skills and can respond appropriately to the concerns of other employees and lead by example Ability to coordinate and organize the activities of catering personnel Engaging and easy to talk to A natural leader and strive leading a team by example Calm under pressure

OUR COMMITMENT TO EQUALITY

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

REASONABLE ADJUSTMENTS

If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

SAFEGUARDING

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.

Job Type: Zero hours contract

Benefits:

Discounted or free food Employee discount
Experience:

Supervising experience: 1 year (required) Bar management: 1 year (required)
Work Location: In person