Job Description

Job Title: Match Day Safety Quality Assurer

Department: Match Day Safety

Reporting: Event Day Safety Officer

Location:

Gtech Community Stadium Brentford

Closing Date: 31 July 2025

Regulated Role:

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.


Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.


We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.


We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.


We will never forget where we have come from, but we are excited about the future that lies ahead.


Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role, you

will

be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for

any time you have lived or worked outside of the UK in the last 10 years.

You can find out more about this at

https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

The Role of the Match Day Safety Quality Assurer

To observe, monitor and uphold best practices and procedures of stewarding at Brentford FC and ensure that a high standard of security, safety and service is maintained in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975. Q&A stewarding staff and Supervisors on Matchdays to ascertain their knowledge and understanding of their' s and the clubs responsibilities under such legislation.


To observe, monitor and uphold best practices and procedures of stewarding at Brentford FC and ensure that a high standard of security, safety and service is maintained in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975. Q&A stewarding staff and Supervisors on Matchdays to ascertain their knowledge and understanding of their' s and the clubs responsibilities under such legislation.

Main Accountabilities

To champion best practices and procedures of match day stewarding. To perform routine inspections of match day stewards and security personnel. To ensure that established standards and safety regulations are observed. To discuss issues and proposed solutions with supervisors. To provide constructive feedback make recommendations for improvements. To keep up to date with legislation and procedures relating to safety at sports grounds. To create match day reports of your observations and report these back to the Safety Team.. To ensure at all times the Stewards code of conduct is adhered to. To follow safeguarding policies and procedures as outlined by Brentford FC and report any safeguarding/welfare incidents that may take place during, before and after an event. To communicate your availability efficiently & effectively with Brentford FC and assist in all activities as requested by the Match Day Safety Team. Attend training sessions when required. Assist in accordance with the Club's Contingency Plans during any emergency incidents, pitch incursion/invasion. and evacuation of the stadium. Develop an excellent knowledge of the geographical layout of the Stadium in which you are employed, in particular its entry and exit routes and to know the emergency evacuation messages as relevant to all areas of the Stadium.

General Club Accountabilities

To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Person Specification - Essential Characteristics

Have a friendly and approachable attitude. Hold a minimum of a Level 3 or Higher qualification in Spectator Safety. Be committed to improving the Match Day Safety Operation through upholding high standards of stewarding.

Person Specification - Desirable Characteristics

Holds an Assessor Qualification * Previous experience in a quality assurance role.