Job Description

We have an exciting opportunity to join our Materials Management Service at Royal Lancaster Infirmary.
We are looking for an enthusiastic individual who is passionate about customer service and stock management. The position provides a stock replenishment service to wards and departments replenishing stock to agreed levels and the checking and put away of goods on receipt. To assist with the provision of an efficient and effective R&D service to wards and departments, ensuring that deliveries are received in good condition, areaccurately checked and promptly booked in prior to distribution around the hospital. To represent the department and deal with customer queries and complaints in a professional and positive manner.
Main duties of the job
The main requirements of the job include:

• To assist in the implementation and maintenance of a materials managed service,undertaking the day to day ordering activity on behalf of the customer. Replenishinggoods at theatre and departmental level using bar code systems as appropriate.
• Receive, check and put away deliveries ordered via materials management service.Ensuring that items are rotated and do not exceed expiry dates, stored in the correct location and the store area left tidy.
• The position requires physical effort often in confined spaces on a daily basis such asthe manual handling of roll cages and unpacking of products on to the store roomshelves.
• Ensure discrepancies for returns and credits are processed timely and appropriately.
• Carrying out quarterly reviews with appropriate ward/theatre/department leads, usingsystem information to illustrate spending patterns identifying products and stock levels.
• Keep all associated paper work regularly updated in line with code and locationchanges.
• Have a flexible attitude to working hours to meet the needs of the customer.
• Provide cover for other Materials Management Assistants as identified by the SupplyChain Supervisor.
• Ensure compliance with Trust Standing Financial Instruction (SFIs) and policies.

About us
Procurement & Supply Chain is part of One Lancashire and South Cumbria, hosted by EastLancashire Hospitals NHS Foundation Trust.The team provide services to:

• Blackpool Teaching Hospitals NHS Foundation Trust,
• Lancashire Teaching Hospitals NHS Foundation Trust,
• East Lancashire Hospitals NHS Trust,
• Atlas BFW Management Ltd (a wholly owned subsidiary of Blackpool Teaching Hospitals),
• University Hospitals of Morecambe Bay NHS Foundation Trust,
• Lancashire & South Cumbria NHS Foundation Trust

This job is based on-site at the Royal Lancaster Infirmary.
Details
Date posted
16 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
435-1LSC-UHMBT-071-25
Job locations
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
Job description
Job responsibilities
Please see the detailed & Person Specification for full details.
The role is based at Royal Lancaster Infirmary.
Job description
Job responsibilities
Please see the detailed & Person Specification for full details.
The role is based at Royal Lancaster Infirmary.
Person Specification
Qualifications
Essential

• Educated to GCSE English/Maths Grade C/4 or equivalent level/or relevant experience

Desirable

• ECDL or relevant experience CIPS level 2

Experience
Essential

• Experience of a customer service-related department or similar environment
• Experience of working in/with multidisciplinary teams

Desirable

• Experience of Supply Chain stock control or purchasing/supply
• Experience of working within a Stock Control, Purchase, supply / logistics environment
• Experience of Purchase Order/stock control systems

Knowledge
Essential

• Excellent communication skills
• Organisation, interpersonal and analytical skills
• Good working knowledge of software packages including Microsoft Office & Excel
• Proven numeracy and literacy skills including attention to detail

Desirable

• Experience of working in NHS other public sector

Practical/Physical Skills
Essential

• Self-motivated Team player
• Resilient
• Flexible, use of own initiative & work unsupervised
• Ability to communicate at all levels
• Ability to work under pressure

Desirable

• Previous manual handling training

Person Specification
Qualifications
Essential

• Educated to GCSE English/Maths Grade C/4 or equivalent level/or relevant experience

Desirable

• ECDL or relevant experience CIPS level 2

Experience
Essential

• Experience of a customer service-related department or similar environment
• Experience of working in/with multidisciplinary teams

Desirable

• Experience of Supply Chain stock control or purchasing/supply
• Experience of working within a Stock Control, Purchase, supply / logistics environment
• Experience of Purchase Order/stock control systems

Knowledge
Essential

• Excellent communication skills
• Organisation, interpersonal and analytical skills
• Good working knowledge of software packages including Microsoft Office & Excel
• Proven numeracy and literacy skills including attention to detail

Desirable

• Experience of working in NHS other public sector

Practical/Physical Skills
Essential

• Self-motivated Team player
• Resilient
• Flexible, use of own initiative & work unsupervised
• Ability to communicate at all levels
• Ability to work under pressure

Desirable

• Previous manual handling training

Skills Required