Job Description

Be a Vital Link in Patient Care
Do you thrive in a fast-paced environment where your organisational skills and positive attitude make a real difference? We're seeking a highly motivated Materials Management Operative to join our dedicated team. In this crucial customer-facing role, you'll be the backbone of our supply chain, ensuring essential medical supplies reach the right place at the right time, directly impacting patient care.
This is your chance to be part of a dedicated team making a tangible impact on patient care. You'll gain valuable experience in a dynamic healthcare setting and have the opportunity to develop your skills in materials management. We offer a supportive work environment and opportunities for professional growth.
Sites: Hammersmith, Charing Cross, St Mary's, Northwick Park, Ealing Hospital, and Central Middlesex Hospital
Hours: Monday - Friday (7.5-hour shifts). Core hours are between 7 am - 5 pm.
Main duties of the job
Become a key point of contact for internal customers, providing exceptional service and building strong working relationships with ward and service managers, as well as staff across the Trust.
Manage the Trust's goods inwards and outwards systems, ensuring the efficient delivery of supplies to Wards and Departments.
Assist customers at main stores, verifying deliveries, and meticulously picking and packing supplies based on requisitions.
Proactively review and manage stock levels, anticipating clinical needs and collaborating with the NHS Supply Chain and suppliers to maintain optimal inventory.
Utilise inventory management systems to scan, order, and store items, ensuring accuracy and efficiency.
Maintain the security of goods during the delivery and storage process.Resolve delivery errors and supply problems, ensuring the smooth continuation of healthcare services.
Contribute to a positive and collaborative team environment.
What you'll bring:
A strong customer service work ethic and a proactive, positive attitude.Excellent organizational skills and attention to detail.
Ability to work effectively in a team environment.
Physical fitness to meet the demands of the role.
Familiarity with inventory management systems (preferred).
A commitment to adhering to Trust policies and procedures, including infection prevention and control.
About us
Just as we care about our service user's wellbeing, we care about yours!
We can offer you:

• A comprehensive induction into the Trust and local induction to introduce you to the role 0-19 services.
• Bespoke housing is available for key workers within central London: https://www.sharetobuy.com/
• Car lease scheme *T&C's apply
• Flexible working options
• Annual travel card loan
• Training, support, and development in your career

To have a full look at our benefits and what it's like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
Details
Date posted
08 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
30,074 a year PA exc. HCAS (dependant on location)
Contract
Permanent
Working pattern
Full-time
Reference number
824-CORP-7507072
Job locations
CLCH
London
W68RF
Job description
Job responsibilities
**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.** Job description
Job responsibilities
**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**
Person Specification
Education/Qualification
Essential

• GCSE Maths & English

Experience
Essential

• Knowledge of receipting/ stock control systems and delivery procedures
• Experience of working in a busy environment

Desirable

• Demonstrable Industry or Healthcare logistics or inventory management experience
• Experience in a Stores/R&D/ hospital environment

Skills & Knowledge
Essential

• Demonstrable IT skills (esp. Microsoft Office
• Good written and communication skills
• Manual Handling skills
• Experience of providing high quality customer service

Desirable

• Knowledge or receipting / stock control systems and delivery issues acquired through on the job instruction and experience

Key Attributes Essential
Essential

• Team worker/enthusiastic
• Good general fitness
• Ability to work under pressure

Person Specification
Education/Qualification
Essential

• GCSE Maths & English

Experience
Essential

• Knowledge of receipting/ stock control systems and delivery procedures
• Experience of working in a busy environment

Desirable

• Demonstrable Industry or Healthcare logistics or inventory management experience
• Experience in a Stores/R&D/ hospital environment

Skills & Knowledge
Essential

• Demonstrable IT skills (esp. Microsoft Office
• Good written and communication skills
• Manual Handling skills
• Experience of providing high quality customer service

Desirable

• Knowledge or receipting / stock control systems and delivery issues acquired through on the job instruction and experience

Key Attributes Essential
Essential

• Team worker/enthusiastic
• Good general fitness
• Ability to work under pressure

Skills Required