Job Description

Our dedicated team are looking for motivated Maternity Support Workers who are either currently working at band 3 level or aspires to undertake the necessary training to enhance existing skills.



We have vacancy both within our core and community teams.



We believe that ongoing training, support, and a positive and friendly culture is vital for our teams and will allow them to be able to provide the best possible care for pregnant and newly delivered women and their families.



The Band 3 Maternity Support Worker (MSW) provides direct delivery of clinical care to all women and babies accessing maternity services and may be based within specialist and integrated teams such as in theatre and community hubs.



Band 3 MSW's may serve as a point of contact/support for women and their families and provide clinical, physical, psychological, and emotional care and support; they provide appropriate information and, where necessary, signpost to wider support organisations. You will report to registered practitioners where planned, delegated care has been provided.

PLEASE NOTE: Being a car driver is essential as this role includes working in the community setting



If this role appeals to you, we look forward to receiving your application.



To deliver high quality, safe antenatal and postnatal care of women and their families.



Ability to work as part of a multidisciplinary team in a professional and sympathetic manner under direct and indirect supervision.



To attend to the physical needs of women and their babies - e.g. personal hygiene and supporting women with the daily care of a baby.



To observe women/baby and report to the midwife responsible for care any concerns.



Safeguard women and babies and notify the midwife of the situation as soon as possible.



To educate and teach women and their families either in a 1:1 capacity or within a group setting.



Support women with infant feeding.



There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.



Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.



At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.



We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.



We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.



We love working here and think you will too.



For further information about this vacancy, please refer to the attached and Person Specification