Job Description

Birmingham, Solihull (Hybrid)

Full time

Competitive Salary + Aligned company benefits



About us

At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors--driven by expertise in service design, programme management, engineering, and more.



About the role

As a key member of our Asset and Engineering Management product team, you'll play a vital role in developing and delivering solutions using the Maximo Application Suite (MAS 8.0). You'll use your expertise in Maximo configuration, customisation, and development to align the software with evolving business needs, workflows, and asset management practices.

This role requires a deep understanding of tailoring Maximo to meet the specific requirements of various departments, including configuring templates, setting up user access controls, defining maintenance schedules, and implementing custom data fields. You'll also be responsible for adapting Maximo over time -- enhancing functionality, integrating with other systems, and creating dashboards or reports that support data-driven decision-making.

You'll design and build new applications, interfaces, and extensions using technologies like Java, JavaScript, and external APIs. Your work will enhance the capability and flexibility of Maximo beyond its standard features, supporting strategic goals across the business.



Key Accountabilities

Work in close partnership with the Technical Product Owner to ensure solutions effectively meet customer and stakeholder requirements.

Contribute to the development and continuous improvement of user stories, supporting a consistent and unified approach to agile delivery.

Stay up to date with enhancements and advancements within the Maximo Application Suite and related platforms, ensuring the team leverages the latest capabilities.

Build and maintain strong working relationships with colleagues and end users to support effective collaboration and knowledge sharing.

Follow development best practices and align with architectural standards to ensure scalable, secure, and maintainable solutions.



Skills & Experience

Proven experience in Asset and Engineering Management, with hands-on expertise in configuring and maintaining Maximo Application Suite (v8) within complex engineering environments.

Strong scripting skills in Java, Python, or Jython, with a solid grasp of the Maximo technical stack, including IBM OpenShift and MS-SQL in an Azure-hosted environment.

Proficient in key MAS components including Manage, Schedule, and Mobile (essential), with additional exposure to Monitor & Predict (desirable).

IBM Certified Administrator and Deployment Professional for Maximo Manage v8.x.

Experienced in Agile methodologies (preferably SCRUM) and effective in cross-functional team environments.

Skilled in managing third-party delivery partners, including IBM service providers.

Excellent communication skills, with a collaborative and customer-focused approach.

Knowledge of Government and MOD environments (desirable), including standards such as JSPs and DCPP.

Experience with asset IoT and monitoring technologies.

Why Serco:

Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.

In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

25 days annual leave plus bank holidays.

Annual leave purchase scheme.

Up to 6% contributory pension scheme

Flexible working options.

Free onsite parking.

Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.

A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.

A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.

A safe and supportive culture.

A company passionate about diversity and inclusion.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.



Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.



At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.



At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.