Job Description

Grow with us...


Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.


At 1 Hotel Mayfair, we believe life is beautiful and we want to keep it that way. Our Meetings & Events team plays a vital role in bringing unforgettable experiences to life, delivering thoughtful, attentive, and perfectly executed service for every guest and client.


We are currently seeking a passionate and detail-oriented

Meeting & Events Waiter/Waitress

to support our Events Operations team. This role is ideal for someone who thrives in a fast-paced luxury environment and takes pride in delivering exceptional service from set-up to final farewell.

About you...

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Passionate about hospitality and food and beverage with previous similar work experience. Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.

Key Responsibilities

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Job Summary

To assist the Head of Events Operations and Supervisors in ensuring all guest and client requirements are met and that company standards are consistently achieved and maintained across quality, service, and operational excellence.

Essential Duties & Responsibilities

Support the smooth day-to-day running of the Events Operations department, ensuring high standards of service, health & safety, and operational efficiency Assist with preparation and planning for upcoming events Support the Events team during the set-up and breakdown of all events Ensure all event spaces are fully set and guest-ready for each event, in line with 1 Hotel Mayfair standards Act as a point of contact for banqueting guests and clients during assigned events, delivering the highest levels of service and satisfaction Work closely with the Events Management team to ensure all events are delivered according to guest requirements and function sheets (BEOs) Supervise and support agency waiting staff during events Ensure event spaces are left neat, tidy, and prepared for the next event when not in use Report all accidents involving associates or agency staff to the First Aider on duty and ensure appropriate accident reports are completed Respond to additional requests from Events Management in the interest of guest satisfaction and company standards Monitor and maintain departmental standards, supporting the training of casual and agency staff Actively contribute to continuous service improvement alongside the Events Management team Attend hotel and departmental meetings when required

Qualifications & Experience

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Previous experience as a

Casual Waiter/Waitress

within a quality establishment, preferably within Meetings & Events or banqueting Strong attention to detail and pride in presentation Friendly, assertive, proactive, and professional personality Impeccable grooming and presentation standards

Other Standard Responsibilities

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Comply with all

1 Hotel Mayfair company policies and procedures

Undertake additional reasonable tasks as required Act at all times as a

brand ambassador

, maintaining brand integrity and values Model the company's culture, vision, mission, and core values

What We Offer...

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Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.


Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.