Job Description

Overview

The main duties of this role is to undertake a wide range of administrative duties and the provision of administrative support to the Practice. Duties can include, but are not limited to, patient registrations, processing of information in a timely manner and in accordance with current policies and liaising with multidisciplinary team members and external agencies.

Responsibilities

The following are the core responsibilities of the Medical Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Process incoming and outgoing mail File and store records as required Photocopy/scan documentation for coding or sending to GPs Process changes to patient registration, temporary patients, deduction of record and new patient registration Code/Input data into the patients healthcare records Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Sending patient invites Welcome patients and visitors to the organisation, directing requests appropriately Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested Provide cover during staff absences
In addition to the primary responsibilities, the Administrator may be requested to:

Partake in audit as directed by the audit lead Support reception staff, providing cover during staff absences Book appointments Complete opening and closing procedures in accordance with the duty rota There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels

Experience

Essential

Experience of working with the general public
Desirable

Experience of administrative duties Experience of working in a healthcare setting

Knowledge and Skills

Essential

Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policies and procedures
Desirable

SystmOne user skills
If you are an enthusiastic individual looking to contribute to a dynamic team environment while honing your administrative skills, we encourage you to apply for this exciting opportunity as an Administrator.

Job Types: Part-time, Permanent

Pay: 12.71 per hour

Benefits:

Company pension
Work authorisation:

United Kingdom (required)
Work Location: In person