Job Description

BELFAST SKIN CLINIC

JOB DESCRIPTION

JOB TITLE MEDICAL ADMINISTRATOR

RESPONSIBLE TO ADMINISTRATION SUPERVISOR / PRACTICE MANAGER

JOB PURPOSE

To work efficiently with the multidisciplinary team within the Belfast Skin Clinic to provide an excellent administration service to all patients, visitors, staff and visiting consultants.

To carefully and accurately communicate with all new and existing patients to ensure smooth patient pathway.

To ensure compliance with RQIA minimum standards and independent healthcare regulations (NI 2005).

Please note that this role also includes Reception cover on a rotational basis.

MAIN DUTIES AND RESPONSIBILITIES

Meet and greet all patients and visitors to the facility in a welcoming and friendly manner ensuring all patients / visitors are signed in appropriately

Deal with all telephone enquiries in a professional, efficient manner and redirect all calls to the appropriate person where required

Provide appropriate accurate information to all patient enquiries in relation to clinic services

Maintain all patient records, results, correspondence and log all communications onto the clinic's computerised system E-clinic

Scanning all patient documentation with accuracy onto E-clinic

Book new patient consultations, review and dressing appointments for the consultants and nurses and rescheduling appointments as required

Strictly adhere to all protocals and timelines in relation to the processing of Red Flag Waiting List Trust referrals

Liaise in a professional manner with GPs and other external Healthcare Providers

Cover for and assist other staff members as required

Complete any other duties as assigned by the Management Team

Participate in staff meetings in a positive and constructive way

Be willing to undertake further additional or specific training as requested

Maintain personal and professional responsibility to report abuse or poor practice to Management to ensure a safe environment for any patient, visitor or staff member

Equipment

Ensure any broken or faulty equipment is removed from use and marked as out of action. Notify Management as soon as possible

Maintain, monitor, control and order stock as directed, reporting any deficits required urgently

Maintain general tidiness and cleanliness of all areas

Maintain cost effective use of all supplies and avoid unnecessary waste

Report any incidents, breaches of misuse of equipment or incorrect waste disposal and document accurately

Information Governance

Ensure all information is accurate and handled legally, securely, efficiently and effectively in line with Data Protection legislation

Respect the confidentiality of any information encountered

The unauthorised use or disclosure of information will be considered a serious disciplinary offence

Health and Safety

Take responsibility for your own Health and Safety and that of others who may be affected by your acts or omissions

Ensure statutory regulations for Health and Safety, codes of practice, clinic policies and local rules are adhered to

Report any incidents or near misses according to clinic policy and HSE requirements

.

JOB SPECIFICATION

ESSENTIAL

QUALIFICATIONS

MINIMUM 5 GCSE'S OR EQUIVALENT (INCLUDING MATHS AND ENGLISH)

EXPERIENCE

AT LEAST 2 YEARS RECENT EXPERIENCE IN A BUSY MEDICAL HEALTHCARE RECEPTIONIST/ADMIN POSITION DEALING WITH THE PUBLIC

EXPERIENCE IN A PRIVATE HEALTHCARE FACILITY, WORKING KNOWLEDGE OF WAITING LIST INITIATIVE CLINICS AND GP OUT OF HOURS CONSIDERED AN ADVANTAGE

PERSONAL QUALITIES

ABLE TO DEMONSTRATE EXCELLENT VERBAL AND WRITTEN COMMUNICATION,

TEAM WORKER WITH A COLLABORATIVE APPROACH, WELL ORGANISED AND EXCELLENT TIME KEEPER, ABILITY TO USE OWN INITIATIVE, MOTIVATED,

UNDERSTANDING OF ACCOUNTABILITY, ENTHUSIASTIC AND COMMITTED

EXCEPTIONAL IT SKILLS AND COMPETENCIES

THIS JOB DESCRIPTION AND JOB SPECIFICATION IS INTENDED TO BE A GUIDE AND WILL BE SUBJECT TO REVIEW BY MANAGEMENT AS REQUIRED.

ALL STAFF ARE REQUIRED TO BE HIGHLY CONFIDENTIAL, FLEXIBLE WITH OTHER DUTIES AS DIRECTED AND SHOW GOOD USE OF OWN INITIATIVE AT ALL TIMES

WE RESERVE THE RIGHT TO CLOSE THE JOB EARLY IN THE EVENT OF SIGNIFICANT APPLICATIONS.

PREVIOUS APPLICANTS SHOULD NOT REAPPLY.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Additional leave Company pension Employee discount Free flu jabs Free parking Private medical insurance
Ability to commute/relocate:

Belfast BT9 5JQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

This is an 'in person' office based role at Belfast Skin Clinic, 18 Deramore Drive, Belfast, BT9 5JQ.. Are you available to commence employment 'in person' at Belfast Skin Clinic in August 2025? Are you currently based in daily travelling distance of the clinic location at BT9 5JQ?
Experience:

Medical Receptionist: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 01/10/2025