Position Overview:
The Medical Affairs Associate (the Associate) will work closely with downstream Medical Affairs team members in charge of educational programs as well as the HCP marketing team. The Associate will also support day -to-day operational activities by the Medical Education Manager in the execution of the programs. The medical education initiatives include webinars, podcasts, symposia, video content, peer-to- peer and other ancillary education programs . The Associate will help identify the best ways to collect and report on KPI metrics - and improve overall efficiency on how we run these programs.
The role of the Associate i s to supp ort the o verall success ful exe c ution of the Int ernational Medical Educ ation programs. On e import ant key respo nsi bility is to define, develop and implement the process of collecting H ealth Care P rofessional (HCP) feedback and other quantitative and qualitative measures on our educational programs , and to track the metrics to show key performance indicators ( KPI ) are being met . Th is project will help measure the impact of our programs in a continuous quality improvement effort and support the collection of valuable feedback for enhancing our educational offerings to HCP s . The Associate will determine metrics to be collected to define and streamline the process for collection of both local country-level and international education feedback and metrics to provide comprehensive data on all medical education throughout the international business. Collection should be as automated as possible . Measures will be compiled on a global dashboard to be set up.
Projects and Responsibilities:
Identify and a nalyze options for webinar and event surveys : these must be easy to translate and easy to analyze the data and generate reports from .
Choose the most efficient and effective survey option for webinars
Create a dashboard with quarterly reports on international and country-level medical education events to evaluate if KPIs are being met and report on HCP feedback and the cost/value of each event
Partner with marketing to support efficient and timely advertising of medical education events
Partner with marketing to ensure all recordings, podcasts etc are available on the website and updated regularly and in a timely manner - for all countr y websites
Re-group existing slide decks into topic specific slide decks - exercise, bolus specifics (custom foods), training and education, AID guidelines and use, and maintain the case study library
Help coordinate translation of medical education slides - either through AI or our translation vendor .
Continue the work with AI translation to improve podcast translation solution
Streamline and structure the communication of topic and plans between country medical education plans and international medical education plans
Support the general operations of m edical e ducation programs
Projects and responsibilities subject to change based on business needs and perform other duties as needed
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