Job Description

Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. Our role is to run a safe, reliable, and efficient railway, serving customers and communities. We are passionate about getting people and goods where they need to be and proud to support our country\'s economic prosperity.

This means becoming a company that is on the side of passengers and freight users; that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for; instinctively recognised as an industry leader.

We\'re an organisation where people matter. You matter to us, and you\'ll matter to millions.

Brief Description

This is an exciting time to join our team of Occupational Health professionals, as we move to an inhouse service model, delivered flexibly, out of our 22 Occupational Health locations nationwide. It\'s a great time to join us as we begin our journey to shape the new service for our organisation and the rail industry.

The health, safety & wellbeing of our colleagues is of the paramount importance to us, delivering a high-quality occupational health service, and proactively managing our people\'s immediate and long-term health and wellbeing risks.

We\'re looking for people who are customer focussed, highly motivated, and committed to deliver our new In-House Occupational Health for our 46,000 colleagues, for both clinical and operational roles. We\'re creating a railway \'Fit for the Future\' so we need a workforce \'Fit for the future\' and you can play a key part in creating a sustainable service for the future.

We\'ve a great role to support the delivery of our In-House service in our regional centres as a Medical Coordinator. As the first point of contact for colleagues in the region you\'ll need to provide excellent customer service in a friendly and professional way.

Managing the day-to day running of the OH centre you will be meeting and greeting colleagues, organising diaries for clinical appointments, making sure there is the relevant medical equipment and stationery. All this and more to support the effective and efficient delivery of occupational health services for your centre and make sure we are compliant with the relevant operational processes.

So, if you want to be part of a team creating an exceptional Occupational Health Service to our colleagues and the Rail Industry then get in touch!

About the role (External)

Key Accountabilities

\xc2\xb7 Produce diary management for the effective and efficient delivery of occupational health services at regional locations, to support compliance with the relevant operational processes.

\xc2\xb7 Monitor the appointment and recall list for the various clinical services, and schedule appointments as required.

\xc2\xb7 Manage the day-to-day running of the regional location, including provision of appropriate medical equipment and stationery, and opening and closing of the clinic.

\xc2\xb7 Provide administrative support to the regional clinic including but not limited to; welcoming employees, providing relevant paperwork to employees, and act as chaperone to the employee, if required.

\xc2\xb7 Support record keeping in the clinic, including scanning of documents into the IT platform and monitoring and obtaining Further Medical Evidence (FME) responses.

\xc2\xb7 Liaise with finance regarding GP or specialist invoices to comply with Network Rail financial processes.

\xc2\xb7 Liaise with lead medical co-ordinator on resolving queries, issues, and complaints so that they are addressed promptly and satisfactorily.

\xc2\xb7 Completion of additional administrative duties as required by service delivery manager or clinical colleagues to meet service requirements.

\xc2\xb7 Maintain confidentiality in line with occupational health governance framework to meet data protection requirements.

What we need from you

\xc2\xb7 Excellent knowledge of diary management principles and systems

\xc2\xb7 Previous successful experience in prioritising workloads and delivering to deadlines

\xc2\xb7 Ability to demonstrate strong interpersonal and communication skills

\xc2\xb7 Attention to detail

\xc2\xb7 Previous successful experience of working in a team and engaging with virtual team members

\xc2\xb7 Able to demonstrate good general IT skills

\xc2\xb7 Understanding of confidentiality and GDPR compliance

What we can offer you

\xc2\xb7 28 days annual leave entitlement, plus Bank Holidays and five volunteer days

\xc2\xb7 35 hours working week

\xc2\xb7 Parental leave

\xc2\xb7 Carer\'s leave

\xc2\xb7 A range of discounted offers including, Healthcare offers, cycle to work, healthcare club discounted membership and other benefits

\xc2\xb7 Subsidies of up to 75% on rail and underground season tickets

\xc2\xb7 A range of pension schemes

\xc2\xb7 Two weeks paid reserve leave for our Armed Forces community

\xc2\xb7 Training and development opportunities to support you in your career

\xc2\xb7 Employee assistance programme available

How to apply (External)

Salary: Band 6 starting from \xc2\xa327,820-30,940 per annum

Closing date: Friday the 4th of August 2023. - Late applications will not be accepted.

Click apply now to apply.

What does our recruitment process look like? * Once you have applied, our Recruitment Specialist will look at your CV.

• If your experience matches what we\'re looking for, you\'ll be invited to an interview

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits -

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Network Rail