*Following successful completion of a probationary period the role is hybrid working with 1 office day per week based at our Chorley office.
An exciting opportunity has arisen within Speed Medical for a Medical-Legal Case Handler.
We are looking for a dedicated and detail-oriented individual to support the day-to-day handling and administration of complex and serious injury cases. This is a varied and rewarding role focused on supporting instructing parties, maintaining the integrity and accuracy of case documentation, and liaising with medical experts, injured parties and external providers.
Key Responsibilities:
Assisting in the day-to-day management and progression of complex and serious injury cases
Obtaining and reviewing medical records and reports
Liaising with medical experts and treatment providers to arrange appointments and ensure timely receipt of medico-legal reports
Ensuring experts are appropriately qualified and compliant with regulatory requirements
Managing documentation and case files to ensure accuracy and accessibility
Supporting with cost estimates, fee negotiation, and ensuring value for money
Maintaining up-to-date records on internal databases and systems
Responsible for own case load and point of contact for appointed instructing parties.
Personal Specification:
Strong communication skills - written, verbal, and active listening
Comfortable dealing with sensitive information and maintaining confidentiality
High level of attention to detail and accuracy
Organised and proactive, with strong time management skills
Ability to multi-task and prioritise workloads effectively
Professional, positive, and calm under pressure
Confident building relationships with experts and providers
Capable of making sound, judgement-based decisions
Eager to learn, develop new skills, and adapt to changing priorities
A collaborative team player with a proactive, can-do attitude
Job Types: Full-time, Permanent
Pay: 24,040.50 per year
Benefits:
Additional leave
Casual dress
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Experience:
Administration: 1 year (required)
Work Location: Hybrid remote in Chorley PR6 7EN
Reference ID: Case Handler
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