Job Description

We are seeking a highly organised, detail-orientated individual to join our team at Garstang Medical Practice as a Medical Notes Summariser and Administrator, to assist in the delivery of efficient record-keeping and excellent patient care. The working hours are 7.45-6pm Monday, Tuesday, Thursday and Friday. The starting wage is 12.50, to be reviewed after a successful 6-month probational period.

Duties/responsibilities:

Review and summarise patient medical notes, history, and other clinical documents in line with Practice Policies, to ensure completeness and accuracy within the electronic health record Work closely with other departments as needed to ensure that all summarised records are up to date and complete. Proof reading records where required i.e. before release to patients, hospitals or other necessary organisations Provide administrative support to the medical team as needed, relaying information to patients or booking appointments, liaising with hospitals and other providers as necessary Ensure all electronic results are received and updated onto the system daily adhering to practice protocols. Provide telephone cover for the reception team as required Daily monitoring of the generic email addresses, responding where appropriate to patient queries following practice protocols and liaising with the managers as necessary. Passing on emailed information appropriately throughout the team. Daily processing of tasks within the team workflow liaising with colleagues appropriately Responding to online messages from patients Dealing with patient queries; message taking and passing on of information appropriately and in accordance with practice protocols Contacting patients by telephone as appropriate and as requested to do so by a clinician or manager adhering to practice confidentiality policies Run searches and reports as requested and in line with practice protocols to ensure appropriate recall of patients for various clinical purposes eg, baby clinic, vaccinations, blood tests. Maintain confidentiality and ensure the privacy of all patient information in compliance with the GDPR and medical data protection regulations. Work with colleagues to keep an up to date 'how to' for all administrative duties in the organisation's intranet Any other administrative duties appropriately delegated by the Management Team

About the candidate:

We would welcome applications from organised, adaptable and friendly individuals with excellent communication skills. Applicants should have the following skills and experience:

Excellent IT, time management and organisational skills. Ability to communicate effectively, working in a confidential and discreet manner. Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure Ability to manage large volumes of data with accuracy Ability to work as part of a multi-disciplinary team, as well as independently. Ability to organise workload to meet practice requirements A flexible approach to the working environment Previous experience of summarising and working in primary care is desirable but not essential.
Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Expected hours: 37 per week

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 27/06/2025