Job Description

About the Role

We are seeking an organised, proactive, and enthusiastic

Medical PA / Clinic Coordinator

to support our busy

Ophthalmology clinic

. Working closely with our Consultant, Mr Fadi Kherdaji, and the wider clinical team, you'll be the key administrative point of contact, ensuring the smooth running of daily clinics and an excellent experience for our patients.

This is an exciting opportunity to work in a fast-paced and rewarding environment where attention to detail and high standards of care are essential.

About Us

Fadi Kherdaji is a leading eye surgeon in the field corneal and refractive surgery offering a full range surgical services, from cataract and lens replacement to laser eye surgery and therapeutic corneal surgery. Fadi works in various clinics between Cheltenham, Gloucester and London, Knightsbridge.

Aisling is a specialist Optometrist who has worked alongside Fadi for over a decade.

We are committed to delivering expert, patient-centred care using state-of-the-art equipment in a welcoming environment.

Key Responsibilities

Provide comprehensive PA support to Fadi, including diary and clinic management Coordinate patient appointments, theatre bookings, investigations and follow-ups Act as the first point of contact for patient queries by phone and email. This needs to be done in a timely manner Prepare clinic documentation including patient notes, referral letters, GP/Optometrist correspondence, surgical checklists and surgical consent forms Ensure accurate data entry into electronic medical records (EMR) systems Liaise with optometrists, GPs, private hospitals, and insurance companies Manage administrative tasks related to procedures and surgeries Maintain confidentiality and ensure compliance with GDPR and clinical governance standards

Requirements

Previous experience in a medical PA, secretary, or clinic coordinator role (Ophthalmology experience highly desirable but not mandatory) Excellent communication and interpersonal skills, with a professional and empathetic manner Strong organisational skills with the ability to prioritise and multitask Confident using medical language and software systems desirable. Training will be provided if not High level of accuracy and attention to detail

What We Offer

A friendly, supportive team environment Opportunities for training and development Modern, well-equipped clinic facilities Flexible working arrangements where possible
Job Type: Part-time

Pay: 17,500.00-20,000.00 per year

Expected hours: 20 per week

Benefits:

Employee discount Flexitime Work from home
Work Location: Hybrid remote in Cheltenham, GL51 6SY