Job Description

Essential:

MUST be able to cover the following shifts Monday - Friday and provide holiday/sickness cover

Shift Pattern 7.45am - 11.45am + 2.30pm-6.30pm

We will not be in a position to offer to anyone who cannot cover these shifts.

Responsibilities:
- Greet and check-in patients upon arrival

- Dealing with patients face to face and over the telephone.

- Dealing with requests for appointments and home visits, ensuring patients are care navigated to the most appropriate healthcare professional.

- Answering emails and processing internal tasks.

- Schedule and confirm patient appointments

- Collect and update patient information in the electronic medical records system

- Answer phone calls and respond to inquiries or direct calls to the appropriate department

- Maintain cleanliness and organisation of the reception area

- Assist with administrative tasks such as filing and scanning documents

- Data input into medical records held on Practice database

- Supporting clinical staff to ensure the smooth running of the surgery

- Hours of work Monday - Friday between hours of 7.45am and 6.30pm.

- 20 hours per week

Experience:

- Previous experience of working within a public facing role essential

- Previous experience in a medical office or healthcare setting preferred

- Proficient in using office equipment such as computers and printers

- Strong organisational skills and attention to detail

- Excellent communication and customer service skills

- Ability to multitask and prioritize tasks effectively

Fixed term contract.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension Free flu jabs Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Experience:

Medical Receptionist: 1 year (required)
Work Location: In person

Reference ID: Meadows Reception Role