Medical Receptionist And Administrator
Sutton Coldfield, West Midlands - Birmingham, United Kingdom
Job Description
As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times.
Main duties of the job
- Greet and assist patients and visitors in a friendly and helpful manner.
- Answer and manage incoming calls, directing them appropriately.
- Schedule and manage patient appointments using our electronic booking system which is Emis
- Handle patient enquiries and provide information about services.
- Process patient registrations and maintain accurate records.
- Ensure the waiting area is welcoming and tidy.
- Assist with administrative tasks such as filing, scanning, and data entry.
- Coordinate with medical staff and other team members to ensure smooth operations.
This job role is for Blackwood Health Centre.
We are a small but busy and friendly GP surgery located in Streetly, committed to providing exceptional care to our community. We are currently looking for a dedicated and organised receptionist to join our team and play a crucial role in ensuring the smooth running of our practice
Details
Date posted
15 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4814-25-0013
Job locations
199 Shady Lane
Birmingham
B44 9ER
Blackwood Health Centre
Blackwood Road
Sutton Coldfield
West Midlands
B74 3PL
Chester Road Doctors Surgery
119 Chester Road
Streetly
Sutton Coldfield
West Midlands
B74 2HE
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Person Specification
Experience
Essential
- Excellent communication skills/Customer service experience
- Excellent IT Skills
- EMIS knowledge
- Previous GP reception experience
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Excellent communication skills/Customer service experience
- Excellent IT Skills
- EMIS knowledge
- Previous GP reception experience
Essential
- GCSE grade A to C in English and Maths
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Job Detail
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Job IdJD3261952
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSutton Coldfield, West Midlands - Birmingham, United Kingdom
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EducationNot mentioned