Job Description

Job Title: Medical Receptionist

Location: Central Avenue Surgery, Ardrossan, KA22 7DX.

Hours: Part-time - 20 hours per week, hours discussed at interview.

Salary: Will be discussed at interview.

Contract: Permanent once 3 months probationary period is complete.

We're Hiring - Join Our Friendly Reception Team!

Central Avenue Surgery is a busy, friendly, and patient-focused medical practice committed to delivering high-quality healthcare to our local community. We are currently seeking a reliable, professional, and caring receptionist to join our front-of-house team. You will be working alongside 4 GPs, 2 ANPs, Nurses and admin team in providing care to our local community.

Key Responsibilities:

Welcoming patients and visitors in a polite and efficient manner.

Answering telephone calls, managing appointment bookings, and handling queries.

Processing repeat prescriptions and managing patient records using clinical IT systems (e.g., EMIS,DOCMAN)

Liaising with clinical and administrative staff to ensure smooth day-to-day operations.

Maintaining confidentiality and patient dignity at all times.

Essential Skills & Experience:

Excellent communication and interpersonal skills.

Strong IT skills and the ability to learn new systems quickly.

Ability to stay calm under pressure and handle busy periods professionally.

A flexible and proactive approach to teamwork.

Previous experience in a GP surgery or healthcare environment is desirable but not essential.

Full training will be provided.

Why Join Us?

Friendly working environment.

Working within a motivated team.

NHS pension scheme.

How to Apply:

If you are interested, this post please apply in writing or by email with CV and a brief cover letter to -

Cathie McLaughlan

Practice Manager

Central Avenue Surgery

Ardrossan

KA22 7DX

Cathie.mclaughlan@aapct.scot.nhs.uk

For further information, please contact Practice Manager Cathie McLaughlan on 01294 463838.

CLOSING DATE - FRIDAY 7TH NOVEMBER 2025

Job Types: Part-time, Permanent

Pay: 13.00-13.55 per hour

Expected hours: 20 per week

Work Location: In person