To work as a member of the Reception Team in general reception and administrative duties. The role requires excellent communication skills, initiative, good keyboard skills and the ability to work without direct supervision.
DUTIES AND RESPONSIBILITIES
1. To promote the privacy and dignity of patients at all times, respecting the confidential nature of the work or as defined by the Practice.
2. Answering the telephone in a polite and timely manner, within 4 rings wherever possible.
3. General reception duties i.e. booking appointments, filing blood forms etc.
4. General administration duties i.e. scanning, electronic filing etc.
5. To assist in the processing of repeat prescriptions
6. To accurately record and transfer message's.
7. The opening and distribution of both internal and external mail.
8. To work within agreed Policies, Procedures and Guidelines as identified by the practice.
9. To receive training as deemed necessary by the Practice Manager and to attend team meetings as necessary.
10. To participate in appraisal and personal development plans as required.