We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the medical practice and enhancing the patient experience.
Duties
Greet patients warmly and assist them with the check-in process.
Manage appointment scheduling, confirmations, and cancellations.
Maintain accurate patient records and ensure confidentiality is upheld.
Answer phone calls professionally, addressing inquiries or directing calls as necessary.
Process patient information and insurance details accurately.
Handle billing inquiries and assist with payment processing.
Coordinate communication between patients and healthcare providers.
Ensure the reception area is tidy and welcoming at all times.
Assist with other administrative tasks as required to support the medical team.
Skills
Strong administrative skills with attention to detail.
Proficient in office software applications (e.g., word processing, spreadsheets).
Excellent communication skills, both verbal and written.
Ability to multitask effectively in a fast-paced environment.
Strong organisational skills to manage appointments and patient records efficiently.
A caring and empathetic approach towards patients.
Previous experience in a medical or healthcare setting is advantageous but not essential.
Educated to A'level standard or equivalent with 5 GCSEs including English & Maths
Join our team as a Medical Receptionist where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment.
Job Types: Part-time, Permanent
Pay: 12.21 per hour
Expected hours: 24 per week
Benefits:
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Sick pay
Schedule:
Monday to Friday
Ability to commute/relocate:
Craigavon BT63 6JS: reliably commute or plan to relocate before starting work (required)
Education:
A-Level or equivalent (required)
Work authorisation:
United Kingdom (required)
Location:
Craigavon BT63 6JS (preferred)
Work Location: In person