We are looking for a well-organised, highly motivated individual to join our existing reception team in providing a first-class service to our patients. Applicants must have excellent communication skills and computer literacy. General Practice experience is required for this role. This position is perfect for someone who enjoys face-to-face interaction with patients, as well as administrative work. The ability to use your initiative, work under pressure and work as part of a team is essential. Applicants must also be flexible to cover for annual leave and sick leave
Responsibilities
Ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales, reporting to the Practice Manager as necessary.
Arrange the ordering of prescriptions and Fit Notes
Deal face to face with complex enquiries from patients.
Monitor appointments, ensuring that the system is being used efficiently
Work flexibly as part of a team to ensure all key tasks are completed daily
The above list of duties is not exhaustive and may be subject to change as deemed necessary.
Requirements
Proven experience in a General Practice reception or administrative role is essential.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent typing skills with attention to detail for accurate data entry.
Strong clerical abilities with a focus on maintaining confidentiality and professionalism.
Ability to work independently as well as part of a team in a fast-paced environment.
Exceptional communication skills, both verbal and written, are essential.
Working Hours
Tuesday 1pm - 5pm
Wednesday 8.30am - 12.30pm
Thursday 8.30am - 12.30pm
Friday 1pm - 5pm
If you possess the necessary skills and are eager to contribute to our dynamic team as a Receptionist, we encourage you to apply today!
Please email a CV and covering letter to Margaret.Allen3@nhs.scot
Job Type: Full-time
Pay: From 12.43 per hour
Expected hours: No less than 16 per week
Benefits:
Company pension
Cycle to work scheme
Free parking
Work Location: In person