Job Description

Westmuir Medical Centre are looking to recruit an experienced Medical Receptionist to join our friendly team.

We are looking for a cheerful, efficient and enthusiastic individual to work within our busy practice team and support our three Surgeries. This role will be on a part time basis, ideally working 15-20 hours on Monday, Tues, Wednesday and Fridays. We may be able to offer some flexibility for the right candidate.

Experience of working in a previous GP reception environment is essential. Experience in our EMIS and DOCMAN systems would be an advantage. The ability to multi-task, remain calm under pressure and think on your feet is essential.

Duties will include:

Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Dealing with administrative queries and requests from patients/clinicians Arranging appointments via our clinical software Giving test results/messages to patients Dealing with Prescription requests Processing patient registrations Ensuring patient details are up to date
Essential Requirements:

Good attention to detail and ability to adapt to all situations with ease Confident with IT Team player Work independently and ability to use own initiative Excellent customer service and patient focused Understand the importance of confidentiality Previous experience within a GP surgery.
We have three other surgeries based in Kingspark, Castlemilk and Kinning Park that will require cover at varying times therefore a driving license and access to a car/the ability to travel between these locations is essential.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

On-site parking
Work Location: In person

Application deadline: 06/08/2025