Job Description

Job Overview

We are seeking a dedicated and organised Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our medical practice and maintaining a welcoming environment for all patients.

Duties

Greet patients warmly and assist them with the check-in process. Schedule appointments and manage the calendar for medical professionals. Answer phone calls promptly, addressing patient inquiries and directing calls as necessary. Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations. Handle billing inquiries and assist with payment processing. Coordinate communication between patients and healthcare providers to facilitate effective care delivery. Perform general office duties, including filing, and maintaining a clean reception area.

Requirements

Proven experience in an office or administrative role, preferably within a healthcare setting. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills, demonstrating professionalism at all times. Proficient in using office software and medical management systems. A compassionate approach to patient care, with a strong emphasis on customer service. Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about contributing to patient care and possess the necessary skills for this role, we encourage you to apply for the position of Medical Receptionist. Your dedication will play a vital role in enhancing our patients' experience at our practice.

Job Type: Part-time

Pay: 12.21 per hour

Benefits:

On-site parking
Work authorisation:

United Kingdom (required)
Work Location: In person