Job Description

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills and the ability to handle sensitive information with discretion.

Duties

Greet patients warmly and assist them with the check-in process. Manage appointment scheduling, confirmations, and cancellations. Maintain accurate patient records and ensure confidentiality is upheld. Answer phone calls and respond to inquiries in a timely manner. Coordinate with medical staff to ensure smooth operations within the practice. Support GPs and the wider clinical team to manage online consultations. Maintain a clean and organised reception area.

Qualifications

Previous office experience is essential, preferably in a medical or healthcare setting. Administrative experience is highly desirable, demonstrating proficiency in managing office tasks. Excellent communication skills, both verbal and written, are required. Strong attention to detail and ability to multitask effectively in a busy environment. Proficient in using computer systems and medical software applications. A compassionate approach towards patient care is essential, along with a professional demeanour. If you possess the necessary skills and are eager to contribute to a dynamic healthcare environment, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time

Pay: From 12.50 per hour

Expected hours: 18.5 per week

Benefits:

Company pension Employee discount On-site parking
Work Location: In person