Job Description

Organisation Overview

The GP Suite is a small GP Practice based in Jarrow with a patient population of approximately 4550 patients. Our team consists of three GP Partners, two Advanced Clinical Practitioners, two Practice Nurses and one nurse associate. Our clinicians are closely supported by an excellent Administration/Reception and management team. We strive to deliver the highest standard of patient care and maintain good working relationships with external services.

Job Overview

The following are the core responsibilities of the Medical Receptionist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition Answer incoming phone calls, transferring calls or dealing with the callers' requests appropriately Process patient requests for appointments Process repeat prescription requests Action incoming emails and correspondence as necessary Initiate contact with and respond to requests from patients, team members and external agencies Enter read code data on EMIS Web Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients' healthcare records as necessary Direct requests for information, e.g., SAR, insurance/solicitors' letters and DVLA forms, to the administrative team Manage all queries as necessary in an efficient manner Scan patient-related documentation and attach scanned documents to patients' healthcare records Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and noticeboards Support all clinical staff with general tasks as requested Undertake all mandatory training and induction programmes Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Additional Information

Vacancy: We have 1 part-time post available

Hours: 28 per week

Salary: Depending on experience

Closing date for this vacancy is:

Friday 30th May 2025.

Job Type: Permanent

Benefits:

Company pension Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 30/05/2025