Job Description

Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical practice and enhancing the patient experience.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments. Answer phone calls promptly and address patient inquiries or direct them to the appropriate staff member. Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations. Process patient registrations and verify insurance information as needed. Organise office supplies and manage inventory to ensure a well-functioning reception area. Collaborate with medical staff to facilitate efficient patient flow within the practice.

Requirements

Must have previous experience of using a GP Clinical System in a GP Surgery Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent verbal and written communication skills to interact professionally with patients and colleagues. Proficiency in using office equipment and software applications relevant to medical reception duties. Ability to maintain a calm demeanour in a fast-paced environment while providing compassionate care to patients. A commitment to upholding patient confidentiality and adhering to health regulations.
If you are passionate about contributing to a positive healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: No less than 20 per week

Benefits:

Company pension Employee discount
Schedule:

Monday to Friday No weekends
Work Location: In person

Application deadline: 31/07/2025
Reference ID: Medical Receptionist