Medical Receptionist

Manchester, ENG, GB, United Kingdom

Job Description

We are large forward thinking practice providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove. Please see more information about us on our website https://www.ntgp.co.uk/.

Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos. We are part of North Trafford Primary Care Network one of the partners is the Clinical Director.

We are using EMIS Web and DOCMAN as our clinical system along with Ask My GP to provide digital platform to our patients

Greet patients

and visitors to the practice.

Answering incoming telephone calls

, ensuring calls are documented (where required) and redirected accordingly.

Book, amend and cancel patient appointment

in line with practice appointments procedures ensuing optimum efficiency of the appointment system.

Deal with patient queries

which may include calling hospital for copy of letters, lab reports or related.

Ensure

all tasks sent by GPs and admin staff are dealt

on timely basis

Ensure

clinical rooms, reception and waiting areas are kept neat and

tidy and also equipped with hand towels.

Keep up to date

with mandatory trainings

.

Re-stocking of information leaflets or any other relevant information

as appropriate

Check emails

on a daily basis. Also regularly check practice general emails.

Work safely at all times in accordance with

GDPR Legislative requirements and Practice Policy

and Procedures.

The day shifts patterns are:


Mornings 8:00am to 1:00pm and Afternoons 1:30pm to 6:30pm.

Overtime available at the weekends.

Job Types: Part-time, Permanent

Pay: 14,872.00-15,340.00 per year

Benefits:

Free parking
Schedule:

Monday to Friday
Experience:

Microsoft Office: 1 year (preferred) Phone handling: 1 year (preferred) GP surgery : 1 year (preferred) Administrative : 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

Reference ID: Medical Receptionist
Expected start date: 01/06/2025

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Job Detail

  • Job Id
    JD3133794
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned