Job Description

Major Oak Medical Practice in Edwinstowe, Nottinghamshire
Immediate start
30 hours/week. Working hours between 08.00 and 18.30 Monday to Friday (shift pattern)
To commence as soon as possible
We are looking for a Medical Receptionist to join our busy team.
The successful candidate will be keen to learn and develop, with strong customer service, communication and organisation skills. Experience of using SystmOne clinical system is essential.
Salary is dependent on experience and skills.
For further information on this vacancy please contact Mrs Jacquie Mikhail, Practice Manager, Tel 01623 822303, e-mail: jacquie.mikhail@nhs.net
Main duties of the job
Duties will include but not be exclusive to:
Registering new patients
Processing Repeat Prescriptions in accordance to Practice Protocols
Process appointment requests for patients by telephone and in person.
Deal with visits requests
Customer Service i.e. meet and greet and attending to phone enquiries
Scanning patients clinical documents/letters
Photocopying and filling medical reports
Processing and distributing incoming (and outgoing) mail
Covering colleagues in event of sickness and shortage
Covering reception during the Extended hours openings in a rota basis
Booking community Phlebotomist
Salary is dependent on experience and skills.
Please refer to the job description and person specification documents for more details.
About us
We are based in Edwinstowe which is a picturesque historic village in the heart of Sherwood Forest, the home of Robin Hood! It is famous of the 800 years old Major Oak in the heart of Sherwood Forest. The village has excellent route connections with Nottingham, Mansfield, Newark, A1 & M1.
7200 list size with 3 GP Partners, Clinical Pharmacist, Nurse Prescriber, Practice Nurse, GP Assistant, First contact Physiotherapist, Social Prescribers, Phlebotomist, Acute Home Visiting Team and supportive admin and reception teams
Training Practice
Part of Sherwood PCN
Working in partnership with proactive Patient Participation Group (PPG)
Services we offer: Minor Surgery, minor injuries, Joint injections, Family Planning, Nurse Led Chronic Disease Management, Warfarin Management, DMARDS, Shared Care Treatment, travel clinic, Group Consultations etc.
CQC rated Good
Details
Date posted
03 August 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3985-25-0007
Job locations
22 High Street
Edwinstowe
Mansfield
Nottinghamshire
NG21 9QS
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Please see full details in the attached Job description document. Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Please see full details in the attached Job description document.
Person Specification
Qualifications
Essential

• Good standard of general education
• GCSE Mathematics - grade A to C
• GCSE English - grade A to C
• Word Processing/Information Technology

• Customer Service NVQ qualification

• Practical experience of working with others
• Experience of working within a General Practice office
• environment
• Experience of using SystmOne
• Practical experience of computerised recording systems

• Experience of using own initiative

• Good standard of general education
• GCSE Mathematics - grade A to C
• GCSE English - grade A to C
• Word Processing/Information Technology

• Customer Service NVQ qualification

• Practical experience of working with others
• Experience of working within a General Practice office
• environment
• Experience of using SystmOne
• Practical experience of computerised recording systems

• Experience of using own initiative