Job Description

Based in Watling Street Practice @ Shenley Church End, this is a fantastic opportunity for a reliable and friendly receptionist to join our team.
As the first point of contact for patients, you will handle enquiries with professionalism and empathy. You will also be responsible for administrative duties such as appointment scheduling and maintaining patient records.
If you have excellent communication skills and thrive in a fast-paced environment, wed love to hear from you.
Hours, Salary and Benefits

• xc2xa312.21 per hour
• An excellent NHS pension scheme
• 25 days annual leave (pro-ratad), plus bank holidays
• NHS Discounts with a massive number of retailers (with a Bluelight card)
• Wellbeing resources available free to all staff

Shift Pattern - 16.5 hours per week
1pm to 6:30pm, Monday, Tuesday & Friday.
Conversations around flexible working and compressed hours are encouraged.
Main duties of the job

• Booking appointments for patients with the appropriate medical professional
• Dealing with general enquiries from patients and visitors
• Assisting patients to complete new registration forms
• Supporting colleagues to maintain an efficient and friendly atmosphere
• Assisting with any other administration required

About us
Our ethos is to treat patients as we would expect our family members to be treated. We are proud of our caring and supportive team approach and it is important that the successful applicant fits well within our team.
We pride ourselves on being a modern, forward thinking general practice whilst retaining traditional values.
As Watling Street Practice, our three sites are within Stony Stratford, Great Holm and Shenley Church End. We are part of the Watling Street Primary Care Network and have a community team including nurses, social prescribers and social work assistant supporting our patient populations.
We strive to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment.
Date posted
20 February 2025
Pay scheme
Other
Salary
xc2xa312.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2688-2502-SCRC
Job locations
Burchard Crescent
Shenley Church End
Milton Keynes
MK5 6EY
Job description
Job responsibilities
As a Medical Receptionist working in Primary Care, you will be the face of the practice; together with your colleagues you will be supporting our patients, and the clinical teams that care for them.
The role is varied - no two calls are the same - and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.
Your primary place of work will be Watling Street Practice @ Shenley Church End, but you will be expected to work from our Great Holm and Stony Stratford sites on a regular basis. Job description
Job responsibilities
As a Medical Receptionist working in Primary Care, you will be the face of the practice; together with your colleagues you will be supporting our patients, and the clinical teams that care for them.
The role is varied - no two calls are the same - and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.
Your primary place of work will be Watling Street Practice @ Shenley Church End, but you will be expected to work from our Great Holm and Stony Stratford sites on a regular basis.
Person Specification
Experience
Essential

• Experience working with the public, both face to face and over the telephone

Desirable

• Experience within Primary Care
• Experience with SystmOne would be an advantage, however full training will be provided

Person Specification
Experience
Essential

• Experience working with the public, both face to face and over the telephone

Desirable

• Experience within Primary Care
• Experience with SystmOne would be an advantage, however full training will be provided