Job Description

Job Summary

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy medical environment. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with discretion.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling, including booking, rescheduling, and confirming appointments. Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process patient information and insurance details efficiently. Handle billing inquiries and assist patients with payment processes. Collaborate with medical staff to ensure smooth operations within the practice. Keep the reception area tidy and organised for a welcoming environment.

Skills

Proficient in office administration with strong organisational abilities. Excellent verbal and written communication skills to interact effectively with patients and healthcare professionals. Ability to multitask and prioritise tasks in a fast-paced environment. Familiarity with medical terminology is advantageous but not essential. Strong attention to detail to maintain accurate records and documentation. Proficient in using office equipment and computer software relevant to medical reception duties.
If you are passionate about providing excellent patient care while managing administrative responsibilities, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Full-time

Pay: From 12.50 per hour

Expected hours: 37 per week

Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 23/05/2025
Reference ID: STONELAW1
Expected start date: 26/05/2025