Job Description

ASHURST PRIMARY CARE - Lulworth, Skelmersdale WN8 6QS

PART TIME MEDICAL RECEPTIONIST REQUIRED

We are looking for a part time Medical Receptionist, to join our team at Ashurst Primary Care.

Days and times to be discussed at interview, but will include mornings and evenings.

You will be required to cover over time to meet the needs of the practice and occasionally you may be required to work across our other sites.

PAY SCALE

- salary 12.21

Key Duties

Reception Duties:

Answering telephone calls Greeting patients and visitors to the Health Centre in a polite and courteous manner Dealing with all requests from patients, staff and health care professionals To be able to use the appointment systems (EMIS) confidently and to book, cancel and re- schedule appointments Updating patient details on the clinical system Making sure the appointment system runs smoothly Checking in samples correctly for Health Care Assistants following required protocol Liaising with local pharmacies and dealing with queries Filing letters for collection and typing letters to patients Giving out result comments from GPs Documenting contacts with patients in the clinical system Monitoring and action of the practice email account Any other duties deemed commensurate with the job grade. Scanning documents and workflow Checking and actioning emails daily Dealing with all incoming tasks/work requests Coding clinical information onto patients' records Dealing with 3rd party requests for copies of medical records Taking payment for private work Producing and filing letters for patients Generating referral letters and sending to consultants as appropriate Dealing with new patients and de-registrations Summarising medical records Any other duties deemed commensurate with the job grade.

This is not an exhaustive list - other duties to be completed as appropriate to the job role

Key Competencies

ESSENTIAL

Grade C or above for Maths and English

Computer Literate including the ability to learn new software easily

Well-developed oral and written skills

Flexibility

Able to work under pressure

Ability to use own initiative

Able to work in a team

Willing to undertake any training required to the post

DESIRABLE

Experience of working in primary care setting

Experience in working in an office environment

Ability to prioritise workload

Empathetic to patients' needs

Able to cope with change

Ability to travel to various sites in West Lancashire and Wigan at short notice

This is a varied role as the duties listed within the above job description. Experience is desirable and would ask that only applicants with genuine interest apply.

please attached covering letter with your application

CLOSING DATE 17/10/2025

but if we received an exceptionally high number of applicants the advert maybe closed earlier

If you have not been called for an interview by 22/10/2024 your application has not been successful

Work Remotely

No
Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 25 per week

Benefits:

Company events Company pension On-site parking Sick pay
Experience:

Administrative: 1 year (preferred) Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 17/10/2025
Reference ID: 2 references required
Expected start date: 01/12/2025