Job Description

We are a friendly, busy rural GP Practice looking to recruit a part time Receptionist to join our professional team. The post holders will work across our two sites: Tillingham Medical Centre and Maylandsea Medical Centre.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

Booking appointments

Being the representative of the surgery, providing professional but friendly advice and services to our patients. Dealing with patients at the front reception desk

Administrative tasks including registering new patients, updating patient records, processing correspondence

Using the in-house clinical system, SystmOne, to deal with the full range of patient queries

You will be required to work Monday to Friday with times ranging from 7.30am to 6.30pm but shift times can be discussed to assist with home/life balance.

About the Candidate

You will have the following skills/experience:

Previous experience at a GP surgery is preferred but not essential

Experience in a customer service or receptionist role is the minimum requirement

Excellent team player

Flexible and adaptable

Embraces improvement and change

Able to deal with pressure and conflicting demands

Enjoys interacting with patients and providing excellent customer service

A good sense of humour is essential!

IT literate with Microsoft office a must

About us

We are a small training and dispensing practice with a clinical team of GP's, ANP's and nurses, serving a patient population of 6,000 patients. We operate a SystmOne clinical system with a history of excellent QOF achievement and a CQC rating of outstanding. We are a member of the Dengie and South Woodham Ferrers Primary Care Network.

Interviews will be held on Tuesday 14th October 2025. Contact Sam Hoes-Mole ,Practice Manager, on 01621 778383 / 742233 for more information about this post or please send your C.V. with covering letter to Samantha Hoes-Mole at sam.hoes@nhs.net.

Closing date Wednesday 8th October 2025

Job Type: Part-time

Expected hours: No more than 30 per week

Work Location: In person