Job Description

Job Summary

We are seeking a motivated and professional Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for our patients and play a key role in ensuring the smooth running of our reception and administrative services.

You will be responsible for providing an efficient and friendly service to patients, managing appointments, and supporting the clinical team. This is a busy but rewarding role within primary care, requiring excellent communication skills, strong organisational abilities, and a commitment to patient confidentiality.

Main Duties of the Job

Provide a professional, courteous reception service to patients, carers, and visitors Manage incoming calls, appointment bookings, and patient enquiries in line with practice protocols Register new patients and update patient records accurately on the clinical system Process repeat prescription requests Provide administrative support to the practice team as required Handle sensitive information in line with confidentiality and data protection policies Work collaboratively with colleagues to ensure an efficient and effective service

About You

Previous experience in a reception, administrative, or customer service role is desirable Excellent verbal and written communication skills Strong IT skills; experience of using clinical systems is advantageous but training will be provided Ability to work under pressure and manage competing demands Professional, approachable, and committed to providing a high standard of service Flexible and willing to provide cover for colleagues where required

What We Offer

Part-time hours: 20-25 hours per week Induction and training programme A supportive and friendly working environment NHS Pension Scheme membership On site parking Uniform
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 20 - 25 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking
Work Location: In person