We are excited to announce an opportunity to join our friendly and supportive team as a
Medical Receptionist/ Administrator
at West Timperley Medical Centre
Position Details:
Hours:
32hrs/week with opportunity for overtime. 6 months fixed term contract with high potential to extend
Shift pattern
Monday - 8am to 6.45pm (30 mins unpaid break), Tuesday - 1pm to 6.45pm, Wednesday - 1pm to 6.45pm, Thurs - 8am to 6.45pm (30 mins unpaid break)
Start Date:
As soon as possible
Key Responsibilities:
Welcoming and assisting patients in person and over the phone
To act as the central point of contact for patients
Scheduling and managing appointments using our systems
Handling general administrative tasks to support the smooth running of the practice
Communicating effectively with clinical and non-clinical team members
General support to multidisciplinary team
Be responsible for the distribution of information, messages and enquiries for the clinical team
liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.
signposting patients to our range of services and maintaining patient records and confidentiality.
Emailing, scanning and coding clinical correspondence.
Processing prescriptions requests.
Utilising other information systems to support efficient workflow processes.
What We're Looking For:
A positive attitude and a genuine team player
Excellent communication and interpersonal skills
Previous experience in a GP surgery or a customer-facing role is
preferable but not essential
--we welcome applicants eager to learn and grow!
Benefits:
Annual leave
(5 weeks holiday - pro-rated for part time staff) + Bank Holidays (also pro-rated for part time staff)
Employee Assistance Program
Company pension (NHS Pension)
On-site parking
About Us:
Our team of almost 25 clinical and non-clinical staff prides itself on creating a welcoming, collaborative, and positive work environment. We are dedicated to delivering high-quality care and service to our patients, and we are looking for someone who shares our enthusiasm and values.
Why Join Us?
A supportive and friendly team atmosphere
The chance to make a meaningful difference in patients' lives
On-the-job training and opportunities to develop your skills
If you're organized, approachable, and ready to be an integral part of our team, we'd love to hear from you!