Job Description

Hicks Group Practice is offering an exciting opportunity for a receptionist/Administrator to join our friendly and supportive team. They will work over both sites, Charles Hicks Centre, Huntingdon and Roman Gate Surgery, Godmanchester serving a patient population of 17,200 and growing due to new developments in the local area.

We are pleased to announce an exciting opportunity for you to join our friendly reception team. We are looking for someone who would like 34 hours per week. You will be working set hours between the hours of 8:00am -6pm, however flexibility will be required. Starting rate of pay is 12.22 and rises to 12.49 per hour on completion of 6 month probationary period and assimilation of the role prior to any increments.

We are looking to recruit a flexible, enthusiastic and motivated person with good communication skills to join our established team. With a pleasant telephone manner, good customer service skills. The ability to work under pressure and prioritise workload is essential.

Candidates should be courteous, polite and business like. You must be able to work efficiently and effectively in a very busy primary care environment. Experience of working in general practice/NHS and on SystmOne is preferred, but training will be given to the right candidate.

We very much look forward to receiving your application and welcoming the successful candidate to our friendly and helpful team.

Main duties of the job

The receptionist represents the practice, the role is diverse and demanding. The receptionist not only books patients into reception, but they signpost patients to the correct staff member to help, direct patients to other services, as well as pass messages from the clinical team to the patients, and vice versa.

Requires someone with customer service experience and capable of multi-tasking, who thrives on a busy and high pressure environment.

Overview of your organisation

The Practice has been in existence, in various forms and in various buildings, since 1821. The Charles Hicks Centre was built in 1987 and extended in 1992. The Roman Gate Surgery replaced premises in Old Court Hall and was occupied in February 1994, and extended in 2020.

We have 6 partners, and 4 salary GPs. We also have a team of Advanced nurse practitioners, practice nurses, and health care assistants who all help us to provide safe, caring and high quality services to our patient population.

The practice is a training practice, training the GPs and nurses of the future.

The clinical team is supported by a strong administrative and reception team, where we all work harmoniously to provide the best care for our patients.

Please complete the application form or send your CV for the attention of Mrs Lisa Harrison, Practice Manager into the surgery, or via email. The closing date for applications is 14th July and the interviews will be held Friday 18th July, so please be available to attend on interview date when applying. Successful candidates will be contacted via the indeed interview invitation option, so please confirm your attendance as soon as possible.

We very much look forward to receiving your application and welcoming the successful candidate to our friendly and helpful team. Previous applicants need not apply.

Job Types: Part-time, Permanent

Pay: From 12.22 per hour

Benefits:

Company pension Employee discount
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 14/07/2025
Reference ID: Hicks 22822