Job Description

Job Overview

We are seeking an experienced, professional and organised Medical Secretary with ideally at least 12 months experience within a medical practice to join our friendly, supportive and forward thinking team. The successful candidate will be one of a team of three medical secretaries who play a vital role in ensuring the smooth operation of the surgery. This position offers an excellent opportunity for individuals with a keen eye for detail and a passion for delivering high-quality administrative assistance within a medical environment.

The Role

Answering phone calls and responding to patient enquiries with professionalism and empathy Maintaining accurate and up-to-date patient records in compliance with data protection regulations Preparing and organising medical documentation, reports, and correspondence Assisting with billing procedures and processing insurance claims where applicable Managing and processing referrals (including via ERS) Liaising with hospitals and community services Patient registrations Processing of private income requests Patient recalls for long-term conditions

What we're looking for:

Ideally previous experience as a Medical Secretary in a GP practice Excellent IT and typing skills (SystemOne experience desirable) Strong communication and organisational abilities Ability to work independently and as part of a team Administrative experience demonstrating organisational skills and attention to detail is highly desirable Excellent communication skills, both written and verbal, are essential for effective patient interaction and team collaboration
If you're motivated, professional, and passionate about supporting quality patient care, we'd love to hear from you.

This role offers an engaging environment for dedicated professionals eager to contribute to quality healthcare services through efficient administrative support.

Job Types: Part-time, Permanent

Pay: 13,624.00 per year

Expected hours: 20 per week

Benefits:

On-site parking
Work Location: In person

Application deadline: 12/12/2025