Job Description

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process and typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Manage all enquires in an effective manner

d. Maintain an accurate referrals database

e. Processing vasectomy referrals and booking appointments

f. Emailing letters and referrals as required

g. Scanning of patient related documentation and attaching scanned documents to patient's healthcare records

h. Input data into the patient's healthcare records as necessary

i. Process referrals using the electronic referral system (ERS)

j. Create, check and action advice and guidance requests via ERS

k. Process requests for information i.e. SAR, insurance, solicitor's letters, iGPR and DVLA forms

l. Raise invoices for private work completed and keep records

m. Process patient letter requests and invoice for private work accordingly

n. Answer phone calls, transferring calls or dealing with the callers request appropriately

o. Maintain a clean, tidy, effective working area at all times

p. Support all clinical staff with general administrative tasks as requested

Job Types: Part-time, Permanent

Pay: 12.31 per hour

Expected hours: 15 per week

Benefits:

Casual dress Company pension Employee discount Free flu jabs Sick pay
Experience:

Medical Secretary: 1 year (preferred)
Work Location: In person

Application deadline: 12/12/2025