Job Description

THIS POST IS FIXED TERM/SECONDMENT FOR 13 MONTHS DUE TO MATERNITY COVER.



IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.



The main purpose of this vacancy will be to provide secretarial office duties such as transcribing medical correspondence, audio typing, to undertake mail and filing duties, retrieving patients medical notes, scheduling of theatre cases on TOMS system, deal with patients, relatives, carers and external partners on a regular day to day basis.



The post holder will be required to demonstrate excellent typing/keyboard, communication, organisational, clerical and IT skills. They need to be able to work on their own initiative and to work well as a team member. They will work as part of a multi-disciplined team with colleagues from across the organisation and external support services.



It would be an advantage if the post holder was familiar with the NHS information systems and in particular WPAS (Myrddin) & TOMS and they will need to have an understanding of the principles of Referral to Treatment. They will need to have a sound knowledge of a range of Microsoft office packages.



An understanding of patient care and meeting the needs of the general public is essential for this position, therefore an excellent telephone and communication manner will need to be demonstrated.



The post holder will be required to perform the full range of duties outlined in this

The principal accountabilities of this post are:

Plan own day to day tasks and duties. Undertake routine typing and audio typing of clinical correspondence. Update pathways in line with RTT guidelines. Manage Consultant's diaries. Prioritise results, organise clinical activity and patient admissions. Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.

They will maintain waiting lists in adherence with University Health Board (UHB) policy and guidance, deal with patients, relatives, carers and external partners on a regular day to day basis using tact and diplomacy.

Welsh Skills Desirable:

This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.



Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.



Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.



CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.



Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:



We listen, learn, and improve We treat everyone with respect We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.



At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac