Manage all incoming and outgoing correspondence, including referrals and medical reports. Liaise effectively with hospitals, community services, and other healthcare providers to ensure continuity of patient care. Provide comprehensive secretarial and administrative support to GPs, nurses, and other members of the clinical team. Maintain accurate and up-to-date patient records in line with practice policies and data protection legislation.
Manage and respond to practice emails in a timely and professional manner. Assist with audits, data extraction, and preparation of reports to support clinical governance and service improvement. Provide cover and assistance to the Care Navigation team when required. Uphold the practice's commitment to confidentiality, patient care, and service excellence at all times.
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