Job Description

Job Overview

We are seeking a detail-oriented and organised Medical Secretary to join our healthcare team. The ideal candidate will possess strong administrative skills and a keen understanding of office operations within a medical setting. This role is crucial in ensuring the smooth functioning of our practice, providing essential support to both medical staff and patients.

Main Responsibilities

Provide full secretarial support to clinical staff and the management team. Primarily this will involve processing requests from clinical staff for patient referral in a timely and accurate manner. This will also include dealing with other queries/requests for information on behalf of clinical staff and the management team. The processing of ERS referrals & dealing with queries relating to referrals Chasing hospital results/appointments/queries as appropriate Arrange examinations on behalf of external organisations, take responsibility of all medical/insurance forms, reports ensuring that appropriate patient consent is provided and recorded Ensure all medical requests are logged and allocate to appropriate doctors and prepare medical reports/insurance reports/SARs Scanning of all completed medical reports, insurance requests, Subject Access Requests and insurance accurate recording on medical report fee tracker Ensuring chargeable medical forms, private examinations are invoiced appropriately on Xero and logged using the medical reports tracker To monitor and maintain our medical report fee tracker/Xero for unpaid invoices Responsible for collection and recording of all private fees Liaising with our clinicians for availability on Minor Surgery dates and ensure clinics are added to Emis Manage cervical smear failsafe spreadsheet Manage DNA letters, Retinal Screening, Breast Screening & Inhealth DNAs via Docman Assisting with patient queries relating to Proxy Access Order and maintain stocks from our ICB and other organisations including medical certificates, death certificates, and prescription paper Monitoring and action the secretarial email inbox and action appropriately Monitoring and action the Accurx secretarial inbox with tasks Mintor and action patient notes relating to patient related queries Summarising notes Coding correspondence including extended hours and HUB Managing Maternity discharge summaries - matching with neonatal discharge summaries and ensuring babies are registered and booked for 8 weeks check. Registering new patients, resolving queries relating to patient registrations on the portal Registering Minor Surgery patients (external referrals) Manage registrations/ GP2GP/referral management through workflow tasks Monitor & Action spreadsheets for Fast Track referrals, Advice & Guidance & deductions Liaising with patients regarding GP link queries Participate in practice audits and projects as required Accurate Minute taking Supporting the reception Team with calls/covering reception during period of sickness/annual leave

Requirements

Previous office experience is essential, preferably within a healthcare environment. Administrative experience that demonstrates strong organisational skills and attention to detail. Proficient in using office software applications, including word processing and spreadsheets. Excellent communication skills, both verbal and written, with a professional telephone manner. Ability to work independently as well as part of a team in a fast-paced environment. A commitment to maintaining patient confidentiality and adhering to healthcare regulations. If you are passionate about contributing to patient care through effective administrative support, we encourage you to apply for this rewarding position as a Medical Secretary.
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: From 13.78 per hour

Benefits:

Company pension
Work Location: In person