To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals and notifications in an accurate and timely manner. To make appointments and bookings as required using the E-Referral Service wherever possible. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer system in an accurate and secure manner. To consult the internal communication portal on a daily basis. To check and ensure all two week wait referrals have been received by hospitals.
To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial team during periods of sickness and annual leave. To receive and dispatch mail.
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