Job Description

PREVIOUS APPLICANTS NEED NOT APPLY



An opportunity has just become available for the right candidate to join the Haematology Department Secretarial team at the Queen Elizabeth Hospital as a Medical Typist. The post holder will be supporting with the processing of oncology letters and queries.



We are seeking for dedicated, motivated, proactive person to join our team to help us provide high quality care to our service users.



The post holder will provide administrative and secretarial support to the Haematology medical team and Senior Management Team. The post holder will be able to communicate between external and internal members of staff as well as the public.



You must enjoy working in a busy environment and be able to prioritise your own workload. You will need good interpersonal skills with the ability to work as part of a team, be IT literate, and able to work well under pressure in a fast-paced environment.



To act as a central point of information and communication for the clinical team.

To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties and specialist work.

To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.



PREVIOUS APPLICANTS NEED NOT APPLY



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream



To assist the team in producing correspondence and reports by the use of audio transcription, including those of a distressing or emotional nature.



To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.



To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner, and respecting patient confidentiality at all times.



To maintain filing systems that facilitate the effective running of the department.



To cross cover within the team, including periods of absence and high demand.



To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.



To open, date stamp and distribute post as requested.



To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.



To file investigation results in appropriate health records and draw relevant Medical Secretary's attention to all incoming results as necessary.